I know that this is a relatively minor glitch, but only one of the tuxedos from JoS. A. Bank has been right so far! We have had 1 shirt not fit, 1 pants too long, 1 pair of shoes falling apart, 1 lied to about the status of his tux, and FI's pants looked horrible. We're talking the crotch of the pants hitting his knees and the pants looking huge in the thighs. They told us that if a pair with a shorter inseam didn't work or a smaller size (which won't fit his waist) there is nothing they can do! Eeek! I mean I get that your options might be limited, but I was jus shocked that the manager would say something like that at all. Scariest part is that this has happened at 3 seperate locations. We have 4 still to be picked up. I am just anxious now that the guys are not going to look right.
Just amazed at the customer service. We chose them after my MOH had a horrible experience at Men's Warehouse.
Vent over!