I need to vent about Subaru for a second.
I LOVE how customer-service friendly and attentive they are. I get emails, and letters, and phone calls. They are awesome. HOWEVER...
I
scheduled an oil change for yesterday, but I couldn't do it - so when I got my confirmation email, there was an option to change it... (this was after I had spent over 10 minutes on hold with them trying to change the appt over the phone)... so I changed it, and got ANOTHER confirmation email with the change.
They just called me, to tell me that I missed my appointment yesterday. NO I FUCKING DIDN'T. I told her I rescheduled.
"Oh, when did you reschedule for?" "Next thursday." "Oh, what time?" "LOOK IN YOUR FUCKING CONFIRMATION COMPUTER NINE FUCKING AM."
End rant.
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