Hi everyone,
I am trying to choose a venue, and I have had the "Carmen's look" in my head for years so would love to use that as my venue, but so far they have given us a bad impression. First, they double booked our viewing appointment therefore lost the appointment, and when I emailed them, they seemed a little sympathetic but only because "they had to". It seems as if the sales rep. didn't even care. We have also heard that the food can be hit or miss, and that they book 2-3 weddings an evening (sharing the lobby with two other weddings, and noise from other weddings going on). Both of these aspects make me nervous, yet the price is so right for my amount of guests. I am torn to say the least.
Does anyone have any feedback on their service at all?
Thanks is advance, Kristin
Re: Carmen's Banquet Center, Hamilton - Experiences?
Hopefully, some of the other girls here have some feedback to help you out.
I've been to many weddings at Carmen's. Everything you said above is true from my experience: food is decent but not incredible and there is always 1-2 other events than yours.
However, it's a good party place - ppl always have fun and if you're in Hamilton, it's pretty local and easy to get to. And I can't speak to the experience of working with the admin staff or event coordinators, but the bartenders and servers have always been nice and pleasant.
The 2nd wedding was BETTER. They paid alot more money tho and went all out. Food was decent that wedding but there were 2 other weddings and it was really annoying.
During the speeches at my friends wedding there we could hear the music next door blaring and it was even heard on her wedding video.
However, it is a good price.
If you are looking for the Carmens experience try Lakeland which is on the lake in Hamilton.