I use my phone most for internet. In between working and home I try to squeeze in wedding info. I go on to see vendors website for a cake recommended by my venue. I couldn't see any images on her website. So I called to see what her availability was and she asked if I saw her cakes and I said I couldn't see the images. I just wanted to know some pricing differences.
She was telling me how unprepared I was and I should do some research and pick a cake I like.
And telling me some of the cake options and said she's trying to 'educate' me on filling and frosting and to look at the site again. I almost hung up on her. But am I being too sensitive or should I just try to find another vendor.
Re: Rude vendor or me being unprepared?
but she should have not been rude to you and should have gone over things with you
the raspberry mouse on chocolate and the lemon were very good
I would be put off to further inquiry with her after that conversation. This is concerning as I’m getting married at The Riverhouse in Sept. 2014. The cake is included in my package by either Donna or Kim’s Cottage Confections . Please let us know what you decide on and good luck!
She put a severely bad taste in my mouth when I was talking to her about cake ideas for my October 2013 wedding. She kept telling me I didn't want what I wanted, or that it was going to be "expensive". She kept going on and on about how I wasn't having a large wedding (she kept mentioning how she had 300 at her own wedding, and we were only having 75). She just kept insinuating that I couldn't "afford" a nice cake. It was very insulting and unprofessional. The last conversation I had with her, I basically said, thanks but no thanks, and went with Kim's Cottage Confections. Kim never made me feel unimportant, took her time with my ideas, and did the exact cake I wanted, and there were no hidden costs (which I would have gladly paid regardless).
I would suggest going elsewhere for your cake. While on occasion Donna's staff (the people that actually make the cakes) do a nice job decoration wise, she charges more per slice than everyone else, and the cakes end up pretty dry, as they are really a conveyer belt of cakes.
If anyone has the option, Kim's Cottage Confections won't let you down!
Second, talk to the Riverhouse and see if they will credit you so you can then purchase a cake from J-Cake if that is who you would like to use. Our venue gave us a $4.00 credit back per person because I didn't want the included cake, they knew that we wanted pies for our Fall wedding!
Also, as you have been reading she has been rude to many of us so don't think its you!
Goodluck!