"That's a dress for a size zero"

melbelleup

ugh. I'm so sorry you had to go through that. I'd be hunting everywhere for a dress that wasn't from them.. and if I still loved the other dress, calling, set up an appointment and request you do not get her.

Lily9911

JCBride2014 said:

Sorry this is so long-- I'm just super livid.  Cliff Notes: bridal consultant couldn't shut up, diarrhea of the mouth, her two most offensive comments below are bolded.

WTF.  I just had the WORST dress shopping experience.  I know a couple of the consultant's comments were obviously off color, but I'm also trying to get a read on whether the ENTIRE appointment was just weird (my first one).  This is what happened.

This was a Nordstrom Bridal Suite in NJ.

I went with my sister/MOH "K" and friend S.  The consultant had a short form for me to fill out about my style preferences and wedding details.  Then she proceeded to go on a really long-winded explanation about how there are 18 Nordstrom Bridal Suites in the country, Seattle has the biggest selection, NJ doesn't have every dress you see online... yadda yadda.  Then she walks us through the whole floor, stopping at EACH RACK and giving us a full-on description of the designer.  This was like the whole first half hour of the appt.  And she was going full-steam never even stopping to ask what I liked.  I really don't think she asked for my opinion even once during the whole appointment, not even when I was actually wearing dresses.  It was diarrhea of the mouth the entire time.

Another customer came in demanding a BM dress return, so the Con told us to choose 6 dresses on our own and bring them back.  Sure, so we did.  

The talking went on and on, I would try on a dress, she wouldn't even ask me or K and S what we thought about it, and then she would just babble on about some random details of the dress.  She was also really fixated on alterations costs, like "cups would be $16" or "A hem is usually $250," or "When you get a lot of layers in a dress, that can put the alterations up toward $700."  She COULD NOT SHUT UP.

After Dress #2, the first really weird comment happened.  Con: "So you have a 2015 wedding." Me: "I know it's a little early, but--" Con cut me right off: "Oh, it's not that early at all, it takes so long to order a dress.." She talked for at least ten minutes about all the details of ordering wedding dresses, how the store aggregated the orders every two weeks, Chinese New Year affects production in Feb, on and on and on.  THEN she goes, "But you also don't want to be that bride who goes all around wanting to get the experience you see on TV, then those brides just ghost and don't return our calls.  Then another bride with a 2014 wedding couldn't have that appt because you had it, and she's going to be asking, why was a 2015 bride in here?  But oh, I don't mean you of course."  K, S and I are all staring at her with our eyes bugging out of her heads but she did not get the hint.  So somehow we have to hurry up because it takes so long... but I am also taking away an appt from an earlier bride and apparently looking for the TV experience? What the what?

The worst comment came towards the end of the appointment.  So my sis had pulled sort of a princess-y dress with a poofy skirt that I didn't love but she wanted to see.  Con was gone again (a walk-in had come in and was trying on BM dresses) so S zipped me into the dress.  I had to stand there and hold it up because it was practically falling off.  Con walks in and without even asking what anyone thinks, says the following: "Oh, I told you that was really a dress for a petite bride.  Everybody loves it on the hanger but the only brides I've seen really pull it off are those really tiny brides, it's just a dress for a size zero.  I don't mean to be rude, I just mean it's one of those dresses that looks best on, you know, like a size zero tiny bride."  All three of us were shocked silent and just looking daggers at her, but she kept on talking, completely oblivious.

WTF bitch.  First off, I am damn cute.  I can pull off whatever the fuck dress I want.  The sample was like two sizes too big on me, so I don't even know WTF she was talking about.  After the first two dresses which were slightly too small, all five of the other samples were too big and she had to do the fold-and-clip deal to keep them up.  But really-- what is going through your damn head that you would make a comment like that?  How do you really think that's going to work out for your sale at the end of the day?

Oh and I forgot.  Halfway through the appt she brought in BM dresses to show S and K.  Seriously!  Bless my sister, she said: "This is really JC's day, I don't want the focus on me.  We'll worry about BM dresses later."

Then she awkwardly went for the hug at the end of the appt.

The sad part is, I found one dress (no, Con didn't find it, I pulled it off the rack because she barely helped with anything) that I really like.  I won't say I love it yet, but I'd want to come see more from that designer.  But now there is no way I want to go back there, and it's exclusive to Nordstrom, so I can't find the line anywhere else.

Also just to head off potential questions: we were not "looking for a TV experience."  Kleinfeld's is actually closer to my house but I chose Nordstrom for the gowns I'd seen online, the price range, and it seemed less intimidating.  I am financially prepared to put a deposit on a dress on the spot if I fall in love.  We did not expect/ ask for royal treatment, we are all in our mid 20s and not giggly or immature at all.

ETF typo.

Did this happen to be the Paramus location? Cuz that bridal suite is tiiiiiiiiiiiiiiiiiiiiiiiiiiiny, only a size zero bride can fit in there. 

I'm surprised that at Nordstroms they would have consultants like that, with the price you're paying and all. 

I had my MOH's husband who did not go to my wedding but saw the pics online tell my MOH "Why did she wear that dress? Aren't strapless princess gowns meant for tall slender women? Not short and chubby." 

Oh...ok thanks  for giving me fashion advice, you Steve Buscemi face looking mofo. 

smalfrie19

Lily9911 said:

JCBride2014 said:

Sorry this is so long-- I'm just super livid.  Cliff Notes: bridal consultant couldn't shut up, diarrhea of the mouth, her two most offensive comments below are bolded.

WTF.  I just had the WORST dress shopping experience.  I know a couple of the consultant's comments were obviously off color, but I'm also trying to get a read on whether the ENTIRE appointment was just weird (my first one).  This is what happened.

This was a Nordstrom Bridal Suite in NJ.

I went with my sister/MOH "K" and friend S.  The consultant had a short form for me to fill out about my style preferences and wedding details.  Then she proceeded to go on a really long-winded explanation about how there are 18 Nordstrom Bridal Suites in the country, Seattle has the biggest selection, NJ doesn't have every dress you see online... yadda yadda.  Then she walks us through the whole floor, stopping at EACH RACK and giving us a full-on description of the designer.  This was like the whole first half hour of the appt.  And she was going full-steam never even stopping to ask what I liked.  I really don't think she asked for my opinion even once during the whole appointment, not even when I was actually wearing dresses.  It was diarrhea of the mouth the entire time.

Another customer came in demanding a BM dress return, so the Con told us to choose 6 dresses on our own and bring them back.  Sure, so we did.  

The talking went on and on, I would try on a dress, she wouldn't even ask me or K and S what we thought about it, and then she would just babble on about some random details of the dress.  She was also really fixated on alterations costs, like "cups would be $16" or "A hem is usually $250," or "When you get a lot of layers in a dress, that can put the alterations up toward $700."  She COULD NOT SHUT UP.

After Dress #2, the first really weird comment happened.  Con: "So you have a 2015 wedding." Me: "I know it's a little early, but--" Con cut me right off: "Oh, it's not that early at all, it takes so long to order a dress.." She talked for at least ten minutes about all the details of ordering wedding dresses, how the store aggregated the orders every two weeks, Chinese New Year affects production in Feb, on and on and on.  THEN she goes, "But you also don't want to be that bride who goes all around wanting to get the experience you see on TV, then those brides just ghost and don't return our calls.  Then another bride with a 2014 wedding couldn't have that appt because you had it, and she's going to be asking, why was a 2015 bride in here?  But oh, I don't mean you of course."  K, S and I are all staring at her with our eyes bugging out of her heads but she did not get the hint.  So somehow we have to hurry up because it takes so long... but I am also taking away an appt from an earlier bride and apparently looking for the TV experience? What the what?

The worst comment came towards the end of the appointment.  So my sis had pulled sort of a princess-y dress with a poofy skirt that I didn't love but she wanted to see.  Con was gone again (a walk-in had come in and was trying on BM dresses) so S zipped me into the dress.  I had to stand there and hold it up because it was practically falling off.  Con walks in and without even asking what anyone thinks, says the following: "Oh, I told you that was really a dress for a petite bride.  Everybody loves it on the hanger but the only brides I've seen really pull it off are those really tiny brides, it's just a dress for a size zero.  I don't mean to be rude, I just mean it's one of those dresses that looks best on, you know, like a size zero tiny bride."  All three of us were shocked silent and just looking daggers at her, but she kept on talking, completely oblivious.

WTF bitch.  First off, I am damn cute.  I can pull off whatever the fuck dress I want.  The sample was like two sizes too big on me, so I don't even know WTF she was talking about.  After the first two dresses which were slightly too small, all five of the other samples were too big and she had to do the fold-and-clip deal to keep them up.  But really-- what is going through your damn head that you would make a comment like that?  How do you really think that's going to work out for your sale at the end of the day?

Oh and I forgot.  Halfway through the appt she brought in BM dresses to show S and K.  Seriously!  Bless my sister, she said: "This is really JC's day, I don't want the focus on me.  We'll worry about BM dresses later."

Then she awkwardly went for the hug at the end of the appt.

The sad part is, I found one dress (no, Con didn't find it, I pulled it off the rack because she barely helped with anything) that I really like.  I won't say I love it yet, but I'd want to come see more from that designer.  But now there is no way I want to go back there, and it's exclusive to Nordstrom, so I can't find the line anywhere else.

Also just to head off potential questions: we were not "looking for a TV experience."  Kleinfeld's is actually closer to my house but I chose Nordstrom for the gowns I'd seen online, the price range, and it seemed less intimidating.  I am financially prepared to put a deposit on a dress on the spot if I fall in love.  We did not expect/ ask for royal treatment, we are all in our mid 20s and not giggly or immature at all.

ETF typo.

Did this happen to be the Paramus location? Cuz that bridal suite is tiiiiiiiiiiiiiiiiiiiiiiiiiiiny, only a size zero bride can fit in there. 

I'm surprised that at Nordstroms they would have consultants like that, with the price you're paying and all. 

I had my MOH's husband who did not go to my wedding but saw the pics online tell my MOH "Why did she wear that dress? Aren't strapless princess gowns meant for tall slender women? Not short and chubby." 

Oh...ok thanks  for giving me fashion advice, you Steve Buscemi face looking mofo. 

That is like 15 ways of fucked up!

JCbride2015

Lily9911 said:

Did this happen to be the Paramus location? Cuz that bridal suite is tiiiiiiiiiiiiiiiiiiiiiiiiiiiny, only a size zero bride can fit in there. 

I'm surprised that at Nordstroms they would have consultants like that, with the price you're paying and all. 

I had my MOH's husband who did not go to my wedding but saw the pics online tell my MOH "Why did she wear that dress? Aren't strapless princess gowns meant for tall slender women? Not short and chubby." 

Oh...ok thanks  for giving me fashion advice, you Steve Buscemi face looking mofo. 

Hahha yes it was the Paramus location.  It's teeny tiny and I was really underwhelmed by the dress selection, hardly anything was fashion-forward, young and fun.  I want some sparkle!

And seriously, what is wrong with people?  How could that asshole say something like that???

doeydo

Lily9911 said:

JCBride2014 said:

Sorry this is so long-- I'm just super livid.  Cliff Notes: bridal consultant couldn't shut up, diarrhea of the mouth, her two most offensive comments below are bolded.

WTF.  I just had the WORST dress shopping experience.  I know a couple of the consultant's comments were obviously off color, but I'm also trying to get a read on whether the ENTIRE appointment was just weird (my first one).  This is what happened.

This was a Nordstrom Bridal Suite in NJ.

I went with my sister/MOH "K" and friend S.  The consultant had a short form for me to fill out about my style preferences and wedding details.  Then she proceeded to go on a really long-winded explanation about how there are 18 Nordstrom Bridal Suites in the country, Seattle has the biggest selection, NJ doesn't have every dress you see online... yadda yadda.  Then she walks us through the whole floor, stopping at EACH RACK and giving us a full-on description of the designer.  This was like the whole first half hour of the appt.  And she was going full-steam never even stopping to ask what I liked.  I really don't think she asked for my opinion even once during the whole appointment, not even when I was actually wearing dresses.  It was diarrhea of the mouth the entire time.

Another customer came in demanding a BM dress return, so the Con told us to choose 6 dresses on our own and bring them back.  Sure, so we did.  

The talking went on and on, I would try on a dress, she wouldn't even ask me or K and S what we thought about it, and then she would just babble on about some random details of the dress.  She was also really fixated on alterations costs, like "cups would be $16" or "A hem is usually $250," or "When you get a lot of layers in a dress, that can put the alterations up toward $700."  She COULD NOT SHUT UP.

After Dress #2, the first really weird comment happened.  Con: "So you have a 2015 wedding." Me: "I know it's a little early, but--" Con cut me right off: "Oh, it's not that early at all, it takes so long to order a dress.." She talked for at least ten minutes about all the details of ordering wedding dresses, how the store aggregated the orders every two weeks, Chinese New Year affects production in Feb, on and on and on.  THEN she goes, "But you also don't want to be that bride who goes all around wanting to get the experience you see on TV, then those brides just ghost and don't return our calls.  Then another bride with a 2014 wedding couldn't have that appt because you had it, and she's going to be asking, why was a 2015 bride in here?  But oh, I don't mean you of course."  K, S and I are all staring at her with our eyes bugging out of her heads but she did not get the hint.  So somehow we have to hurry up because it takes so long... but I am also taking away an appt from an earlier bride and apparently looking for the TV experience? What the what?

The worst comment came towards the end of the appointment.  So my sis had pulled sort of a princess-y dress with a poofy skirt that I didn't love but she wanted to see.  Con was gone again (a walk-in had come in and was trying on BM dresses) so S zipped me into the dress.  I had to stand there and hold it up because it was practically falling off.  Con walks in and without even asking what anyone thinks, says the following: "Oh, I told you that was really a dress for a petite bride.  Everybody loves it on the hanger but the only brides I've seen really pull it off are those really tiny brides, it's just a dress for a size zero.  I don't mean to be rude, I just mean it's one of those dresses that looks best on, you know, like a size zero tiny bride."  All three of us were shocked silent and just looking daggers at her, but she kept on talking, completely oblivious.

WTF bitch.  First off, I am damn cute.  I can pull off whatever the fuck dress I want.  The sample was like two sizes too big on me, so I don't even know WTF she was talking about.  After the first two dresses which were slightly too small, all five of the other samples were too big and she had to do the fold-and-clip deal to keep them up.  But really-- what is going through your damn head that you would make a comment like that?  How do you really think that's going to work out for your sale at the end of the day?

Oh and I forgot.  Halfway through the appt she brought in BM dresses to show S and K.  Seriously!  Bless my sister, she said: "This is really JC's day, I don't want the focus on me.  We'll worry about BM dresses later."

Then she awkwardly went for the hug at the end of the appt.

The sad part is, I found one dress (no, Con didn't find it, I pulled it off the rack because she barely helped with anything) that I really like.  I won't say I love it yet, but I'd want to come see more from that designer.  But now there is no way I want to go back there, and it's exclusive to Nordstrom, so I can't find the line anywhere else.

Also just to head off potential questions: we were not "looking for a TV experience."  Kleinfeld's is actually closer to my house but I chose Nordstrom for the gowns I'd seen online, the price range, and it seemed less intimidating.  I am financially prepared to put a deposit on a dress on the spot if I fall in love.  We did not expect/ ask for royal treatment, we are all in our mid 20s and not giggly or immature at all.

ETF typo.

Did this happen to be the Paramus location? Cuz that bridal suite is tiiiiiiiiiiiiiiiiiiiiiiiiiiiny, only a size zero bride can fit in there. 

I'm surprised that at Nordstroms they would have consultants like that, with the price you're paying and all. 

I had my MOH's husband who did not go to my wedding but saw the pics online tell my MOH "Why did she wear that dress? Aren't strapless princess gowns meant for tall slender women? Not short and chubby." 

Oh...ok thanks  for giving me fashion advice, you Steve Buscemi face looking mofo. 

That seriously made me laugh out loud  He is the weirdest looking man ever.  

spedteach4life

I had a consultant tell me my butt was too big to try on a specific dress... Really????

I would just make sure that if you do go back you request a different consultant.  I've had great consultants and obviously not so great ones.  

MrsDeRuyter87

When I first started looking at dresses I found one that became my "dream dress" on a website. I found that there was only 1 shop that carried it within a 3 hour range from me. I called to set up an Appt. I was a little less than a year out from my wedding date and had patiently been waiting to try on dresses for over 6 months at that point so needless to say I was very excited. When I called and asked about the dress I was told since it was a high end dress they wouldn't let me try that particular dress on because it was a "pain to get down from the top rack" and that instead they would put me in something that looked similar to what I wanted, this made me so mad because the dress was well within my budget and I was willing to spend a lot of money at their shop on it. Then when she asked me when my wedding date was she told me I couldn't schedule an appt until 3 months before my wedding. WHAT?!  What if the dress didn't work out and I had to look elsewhere on such a time constraint. When I asked her why she said that since I had so much time before my wedding they don't feel brides are as serious about buying a dress from them and discourage it. So you force them to buy your dresses with time limitations? I ended up tell her she lost my business and I would not be going there to try ANY dresses on. Instead I went to a local shop that did a private appointment on a day they were closed for me and my family and bought a dress there. I was very discouraged after the first bridal shop convo but so thankful I didn't let it keep me down! Sorry long rant lol

OliveOilsMom

JCBride2014 said:

Lily9911 said:

Did this happen to be the Paramus location? Cuz that bridal suite is tiiiiiiiiiiiiiiiiiiiiiiiiiiiny, only a size zero bride can fit in there. 

I'm surprised that at Nordstroms they would have consultants like that, with the price you're paying and all. 

I had my MOH's husband who did not go to my wedding but saw the pics online tell my MOH "Why did she wear that dress? Aren't strapless princess gowns meant for tall slender women? Not short and chubby." 

Oh...ok thanks  for giving me fashion advice, you Steve Buscemi face looking mofo. 

Hahha yes it was the Paramus location.  It's teeny tiny and I was really underwhelmed by the dress selection, hardly anything was fashion-forward, young and fun.  I want some sparkle!

And seriously, what is wrong with people?  How could that asshole say something like that???

I'm not sure which No Jersey mall it is at (I'm from South), but there is a Macy's bridal at one of the malls up there.  I went to the Macy's Bridal at the Cherry Hill Mall.  They sell Demetrios gowns and many of them have some sparkle!  I had a great experience there with my bridal gown and another time I bought a BM dress there.  They also have truck sales semi-frequently, so you can save 20% on your dress!  The 20% off extends to all dresses too: BM, MOB, and FG.

JCbride2015

@OliveOilsMom thanks!  I think you are talking about the Mac's in Menlo Park Mall.  I will probably check it out.  Gotta love me some sparkle.

Update: the salon just called me to schedule a follow-up appointment and I talked to the manager.  She was apologetic and said she'll talk to the consultant to re-train her.  I don't think I'll be going back, not only did the consultant really turn me off but I was underwhelmed by most of the dresses there.  Macy's sounds like a good option, thanks!

pumpkinsandturkeys

I once went into a local bridal salon with a good friend, who was newly engaged. The shop is very forward about appointments not being required, and we decided to peruse on a weekday afternoon. We walked in, and it was a few minutes before the woman at the counter even acknowledged us (there was no one else in the shop), and she asked if we were looking for anything in particular, we said we were just browsing, and she smirked and walked away.

About 5 minutes later, we decided to leave because all of their stock looked like the same, boring dress over and over again, and the woman clearly didn't care to be helpful. As we were leaving, she called out, "Please feel free to come back when you actually have a ring." My friend held up her hand with her beautiful amethyst ring and said, "Newsflash: not every engagement ring has to be a diamond. So yes, I already have a ring, and no, we won't be coming back."

We were pretty disgusted that she would judge us like that. Even if we had been giggling and acting like little schoolgirls (which we weren't, and we were clearly dressed like professionals who work in an office) it was completely unacceptable for her to assume that the two women in their mid-20s were just in there to play dress-up and faking being engaged.