Knottie Tech Help
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FAQ about TK Message Boards!

KnotRileyKnotRiley admin
First Anniversary First Comment 5 Love Its First Answer
edited November 2021 in Knottie Tech Help
TK Help Center 

TK Membership Help (also located under TK Help Center)

TK Wedding Website Help
Please email IT at help@theknot.com

How to Delete Your Community Account:
Please email help@theknot.com

Visual Guide to Siggy tickers: Images and Troubleshooting - stickied in Knottie Help (thanks to @tarradesign)

Flagging System
All members have the ability to anonymously report posts that come directly to our attention. The Knot team and mods review flagged posts within a 24-48 hour period and will decide to either leave the post as is or remove it based on our TOS guidelines. 

Ways to report Abuse/Spam: Flag as Abuse/Spam

Posts that should be reported are:
Spam- Any posts advertising services
Harassment- If you feel a user is harassing a member to an extreme level.
Online Vandalism- Posts designed to raise a user’s post count.
Personal Information- Any post where a person’s personal information is being given without their consent. This includes name, telephone number, address, email address, work information, etc.
Impersonating Other Members/Knot Employees- Any username designed to be a copy of another user’s name or Knot Employee.

In addition to flagged posts, we will continue to address any violations of our Community Rules, located here: http://wedding.theknot.com/wedding-tools-help-center/the-knot-about-us/articles/knot-community-rules.aspx

How to Change Your Username:
Here's how...
- Go to "My Account" in the drop down box under your avatar 
- Click "Change my username" 
- Pick and new username and confirm your password 
- Hit "Save changes" 
- Voilà! You have a brand new username :) 

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