Knottie Tech Help

how long for site to import my Guest List to Manager?

I've been trying to upload my Guest List all day. When I upload the .csv file, I get the screen that says: "Great! Your guest list is processing. We'll email you as soon as your contacts are fully uploaded into the Guest List Manager." How long is this supposed to take? Usually a .csv file should be able to be converted within moments, I'm not sure what it's processing. I've logged in and out of my account and it keeps saying I have zero guests. I'm worried I'm going to keep waiting and it's not going to ever show up. Did anyone else have this experience? How long does this usually take? Thanks!

Re: how long for site to import my Guest List to Manager?

  • KnotHollyKnotHolly New York, NY admin
    Moderator 1000 Comments Fifth Anniversary 250 Love Its
    Hi there,

    I am so sorry you're experiencing this. Has your guest list been imported since you posted this message?

    If not, please let me know so I can investigate further right away. Thank you!
    KH

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