my BIL is dating a girl who is an amazing hair stylist and makeup artist and owns her own company doing that.
months before the wedding, I was asking her advice on what I should look for when choosing a stylist for my wedding. (price, contracts, standard operating procedures...etc)
The next day she calls and offers her services for our wedding! (free for me, my mom and MIL. $50 for hair and $50 for makeup for each of the bridesmaids) I asked her if she was sure, and assured her that I preferred for her to be a guest at the wedding, and not a vendor but she said she was happy to do it.
flash forward a few months and we haven't seen or talked to each other, except during thanksgiving and christmas and when she texted me before the presidential election to tell me I was ignorant for not supporting Bernie Sanders.
we live about 3 hours apart.
about 3 months before the wedding I texted and asked if she is still planning on doing the hair and makeup for the wedding, and she says yes.
I asked if we could schedule a date/time to do a hair and make up trial and she says she will be busy for the foreseeable future but would be in town 2 days before the wedding and we could do it then. I told her that those days were looking really busy for us, and if she was available any time before that, I would drive down to her and make it happen. She sent me the thumbs up emoji.
the day before our wedding she texts me at 7am and asks when I want to do my trial. I don't see the text until 10am. I had just woken up because I hadn't gone to sleep until 630am because H and I were finishing last minute wedding details.
I told her that I definitely would not have time for a hair trial, and she responds that I shouldnt have slept in so late. I apologize, and ask if she will be at the rehearsal that night with BIL (he was a groomsman) so that we can talk about what time we need to start in the morning. she says that we will need to start at 10am and I tell her that is perfect. I ask if she has any questions about anything and she says BIL will keep her updated on meeting times for the rehearsal. I then tell her that if she needs anything, H knows all the details and MIL knows all the details and that we could talk at the rehearsal about anything else.
after a very stressful day, we are the last to show at the rehearsal. we are overwhelmed, stressed out, and both on the verge of tears and are dreading walking into the group of people waiting for us who will be expecting us to have all the answers to their questions.
I didn't see stylist at the rehearsal until we all finally got to sit down and eat pizza, she was pissed, I asked MOH if she would gather up the BP and stylist so we could go over the game plan. Before that could happen, stylist stormed out and went back to the hotel that she was staying at with BIL, MIL and FIL.
MIL informs me that she will talk to her, and see whats up.
everyone is confused.
at 930am the morning of the wedding, MIL calls us to inform us that stylist is upset we did not speak to her or acknowledge her the night before and she will not be coming to do our hair and makeup.
a month later and she has not spoken to us or offered any kind of reason or apology.
what do we do?