Help!

LizzyTish88

I am majorly stressing over this presentation that I have to give for my job interview. I have decided to do it on the billing procedures associated with the hospital (I think?!). Basically I want to outline the following:

-Patient comes into the ER
-IF Patient gets admitted/test/discharged
-IF Patient has test results
-Bill is created for the patient
-Bill is sent to patient's insurance company
-Insurance either pays or denys claim
-IF claim denied, patient then has to pay, and gets billed at home.

Something along these lines but I have having the hardest time making it all make sense. I also think I might be stressing too much about it. I also researched HIPAA and the guideline incase I change my mind and want to outline that.

I'M FREAKING OUT MAN!

So any suggestions? On this or a way to just relax and try to organize my thoughts? Anything would help right about now, I am ready to rip my hair out. BTW the presentation is next Monday.

leia1979

First of all, take a deep breath. It will all be okay.

Is the point of this presentation to outline the process and how it works? I'm just trying to understand the purpose.

Have you ever played with flowcharts? That would be a good way to graphically present the info. Also, just having everything laid out might help you organize your thoughts.

LizzyTish88

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_not-engaged-yet_help-5?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:136Discussion:6e6f020b-bc26-4600-9f66-9d2b04c030d3Post:8d370059-1342-461e-8e87-cd7edce1d874">Re: Help!</a>:
[QUOTE]First of all, take a deep breath. It will all be okay. Is the point of this presentation to outline the process and how it works? I'm just trying to understand the purpose. Have you ever played with flowcharts? That would be a good way to graphically present the info. Also, just having everything laid out might help you organize your thoughts.
Posted by leia1979[/QUOTE]

The point of the presentation is to show how I am at giving presentations. The job would require me to meet with many different people and explain to them how to use the software.They want to make sure I am comfortable in front of people and speaking.

I tried to make a flowchart yesterday and I was failing miserably.

leia1979

Got it. So since they'll probably have selling points already for the actual product, the content of your presentation is not as important as presenting it well. So keep that in mind--confidence and sounding like you know what you're talking about are what counts.

In that case, I would stick to your billing example. HIPAA is probably too complex. Even if you don't use it to present, make your own reference diagram of each step so you'll always know what relates to what.

I have to head to work now. I'll be back later...hopefully with more ideas.

Blue & White

I like the way you have it set up currently.

I would recommend telling a story (stories are easier to present than facts) - So a man walks into the ER complaining of chest pain.

Next slide: He some sort of heart test.

Next slide: He is admitted to the hospital

Thus, a bill has to be created for the patient.

Etc.  While it doesn't show every possible option, it shows that you understand the process and can present things.

Maybe...it's the end of the semester, so my brain's a little fried

niknik15

Sounds like you have it all under control. Just relax and remember 'confidence is everything!'

Elle1036

I like Blue's suggestion.  Use a couple different patients as "models" to illustrate the process.  Give them silly names and conditions, for a little extra touch.  Like "Al Ofaflutter checks into the E.R. complaining of chest pain..."

Get it...?

All of a flutter?  Because he's probably having a heart attack?

Ok, I'll try to come up with some better ones, but you get the idea.

LizzyTish88

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_not-engaged-yet_help-5?plckFindPostKey=Cat:Special Topic Wedding BoardsForum:136Discussion:6e6f020b-bc26-4600-9f66-9d2b04c030d3Post:f0b3d0ee-e2ef-4172-812a-37cdeea9925b">Re: Help!</a>:
[QUOTE]I like Blue's suggestion.  Use a couple different patients as "models" to illustrate the process.  Give them silly names and conditions, for a little extra touch.  Like "Al Ofaflutter checks into the E.R. complaining of chest pain..." Get it...? All of a flutter?  Because he's probably having a heart attack? Ok, I'll try to come up with some better ones, but you get the idea.
Posted by Elle1036[/QUOTE]

Hahaha! I did get it! Thank you Elle and everyone else for your suggestions!

leia1979

Yes, I also love Blue's suggestion. I call that a "use case example." I have to write that stuff in documents for work.

cu97tiger

cde - I agree with PP that this is a good subject for your presentation. I would definitely get a friend to help you make a simple flowchart. It could be a good slide to have near the beginning where you give an overview of what you're going to talk about. Then you do the presentation, and at the end show the flowchart again saying 'this is the procedure we just went through.' Or something like that

If you need help making the flowchart, let me know!

NurseyK

This turned out to be long. I hope it helps. How about this:

Story: 50 year old man who has hypertension, is a smoker, and has high cholesterol comes into the ER with chest pain. (do not show a funny picture of a fat bald guy in case someone like that is in the audience. instead: show a cartoon picture of a heart or a male holding his chest)

Slide 1: Pt undergoes an EKG and has lab work done. Lab work shoes elevated troponin, indicating heart muscle being damaged as we speak

Slide 2: Pt is given a test called an "A thall", which is a chemical stress test on the heart. This test is kinda like running on a treadmill for 5 minutes as fast as you possibly can, and then faster for 30 seconds. (show a cartoon picture of a man on a treadmill)

Slide 3: Pt is diagnosed with a heart attack and is told he needs emergency surgery. (show a cartoon picture of the OR)

Slide 4: Pt has to be formally admitted. (Show a cartoon picture of the patient's insurance card.)

Slide 5: Pt has to pay co-pay for hospital visit and ER after insurance is verified.

(Show a cartoon pic of a $1000 bill)

Slide 6: (show a cartoon pic of a male freaking out)

Slide 7: Pt chooses to leave against medical advice (AMA), despite heart attack and need for surgery. (show a pic of a broken heart)

Slide 8: Pt is billed for entire hospital stay and ER visit since insurance will NOT pay when any patient leaves AMA (show a pic of a male frowning)

luvdncn90

Can his name be Jack MeHoff?



Inappropriate? Completely. Hilariously childish? Definitely.

NurseyK

In Response to <a href="http://forums.theknot.com/Sites/theknot/Pages/Main.aspx/special-topic-wedding-boards_not-engaged-yet_help-5?plckFindPostKey=Cat:Special%20Topic%20Wedding%20BoardsForum:136Discussion:6e6f020b-bc26-4600-9f66-9d2b04c030d3Post:1442e7d1-854d-4c75-a76a-91a73af91440">Re: Help!</a>:
[QUOTE]Can his name be Jack MeHoff? Inappropriate? Completely. Hilariously childish? Definitely.
Posted by luvdncn90[/QUOTE]

<div>Love this suggestion. Made me laugh. </div>

leia1979

Props to Nursey!

I haven't heard of "A thall." Is that the same as the nuclear cardiac stress test? My dad has had many of those and the regular treadmill test.

NurseyK

@ leia - Yep. A thall = adenosine thallium stress test. There is also a P thall, but our hospital doesn't do those.