On May 8, I bought a punchbowl/glasses off of a friend's registry - I got a big discount for buying during their Mother's Day sale. Macy's shipped it FedEx on May 9, but when it got to the FedEx office in Texas, it was all broken so they sent it back to Macy's.
I didn't know any of this. I called on May 18 to find out why she hadn't received it yet, and they told me what happened and that they were re-shipping it on May 19. I got an e-mail n May 19 saying a duplicate was sent that day.
I haven't heard anything since then, so today I went to the Macy's store and had the registry clerk call about this. She says it's out of stock, and the plan is just to keep my money and wait until it's back IN stock, and then they will send it to her. I asked WHEN that would be - would that be before Christmas - and she said there was no way to find that out.
And now this afternoon, I got an e-mail thanking me for my patience in waiting for this to et back IN stock.
Here's the thing: I can cancel this order and get the money put back on my credit card, and then send her a Macy's gift card or something else off her Macy's registry or something from another store, etc.
But with the discount, I only paid $95 instead of like $135. So if I cancel this, it's like losing $40.
If I let this wait, I will have to write to the bride and tell her what's happened because she was married on June 9 and it looks like we didn't get her anything at all (when actually I ordered this A MONTH before her wedding), and then I have to say that I have no idea WHEN she'll get the gift we bought her - which is the truth but it sounds lame.
What would you do?