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I ordered my ketubah from mpartworks and it went great. Very fast turnaround for the proofs (sent in pdf form so you can send it to your rabbi via email or print a copy). It was easy to send revisions both via fax and email (my rabbi wasn't savvy enough to use the online option). After the final approval, we got the ketubah in about a week via fedex (confirmation email sent so you knew it was coming), and the ketubah looks great.
No matter what type of ketubah you get from mp, they treat them all the same and will work with you. If you want to get a proof, it's only $20 to see what it looks like and you can decide if you even want that ketubah. So from this bride I say go for it.