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WTF caterer (that comes with our package): Your scheduling website for tastings only has Tuesday/Wednesday evening appointments - which totally doesn't work for us as we will be coming in from out of town and I would prefer to not take 3-4 days off work for this one thing. Then your website claims that you guys want to be as flexible as possible so if we need a different date to email you and that you will work with us. Three emails and no response until two weeks later and I find out that no, in fact you will not work with us at all!! ugh. This is turning into a book - but we seriously asked for any other time. even just earlier on one of the Tuesdays so that we could possibly fly back home that night and only burn 2 vacation days. No dice - just a canned "sorry we can't do any other dates due to work schedules".