I am the owner of Moments Like This and wanted to respond to an ad and multiple emails from clients. Meigan Holm posted an ad stating that I had cancelled her rental on her less than 3 weeks away and I wanted to respond to that post. Even though I contacted her stating that I had a family emergency, I STILL arranged for staff to deliver her linens to her on schedule and also made sure that there were linens available to her even though a client with a wedding the weekend before was using the same color table linens.....Even after this, she asked for a refund, so please be aware of this:
Only under certain circumstances would I ever cancel a rental and even if I was unable, I would still make the correct arrangements to make sure your rental was still in place, so if you have a rental through me, you have no worries. Your linens will be delivered on time and even though it may not always be by me, they will still be delivered as per our contract.
Thanks and if you have any other questions, please feel free to contact me.