Massachusetts-Boston

Evans Flowers, Peabody BEWARE!!!!!!!!!!

I got married on February 27th.  Reception was at Spinelli's on Rt. 1.  They gave me a $750 allowance in my package for flowers if I used one of their recommended florists.  I met with all 4 of them and chose Evan's in Peabody to use my $750 in my church and my cocktail hour room.  My REAL florist was Flowers by Annette in Revere (FANTASTIC!) and she did all of my personal flowers and reception centerpieces/cake, etc.......  Where the REAL money was.  I only used Evan's because Spinelli's included $750 in their package to use them. 

Well...... my wedding was at 5:30 p.m.  At 5:20, just as my mom was helping me put my wrap on to get into the limo, we got a call from my brother (an usher) saying, "Aren't there supposed to be some flowers here, and an aisle runner?"  EVANS NEVER SHOWED UP TO THE CHURCH!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!  I was supposed to have pew flowers and bows on every 3rd pew (28 pews on each side!) and two huge altar sprays, and a 125 foot aisle runner!!!!!!!!!!!  Instead, i had NOTHING.  It's Lent so the chuch is bare, and I had nothing because Evan's is HORRIBLE. 

My brother panicked when he didn't have an aisle runner to roll out for me, so he asked the church and they said they had a small one but weren't sure how long it was, so as a last minute decision, so I'd have SOMETHING to walk on, they tried to roll it out just before I was coming down the aisle.  Turned out it was about 25 feet long, and my aisle was 125 feet.  Then it started to roll back up, so my bro and bro-in-law had to take the pins off of their bouts to pin it to the carpet.

Long story short, the idiot I met with (Teri at Evan's) went to the wrong church in the next town over and when the priest told her there was no wedding, she was too stupid to have brought my phone number with her and too dumb to call Spinelli's for my number even though i booked them through Spinelli's.  So, I had nothing and my pictures are boring.  And my wedding was VERY expensive, 200 people, surf and turf, open bar, all the fixins', beautiful centerpieces, etc..... and my church was an embarrassment........ thanks to Evans in Peabody. 

Re: Evans Flowers, Peabody BEWARE!!!!!!!!!!

  • edited December 2011
    Im so sorry to hear about this!!
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  • edited December 2011
    OMG...this is beyond terrible, I cannot even imagine how you must have felt. I am so sorry you had to experience that. Do you get remimbursed some way or in another $750? Or is it just seen as a vendor error and nothing can be done about it?
  • edited December 2011
    They said they'd give us $300 back, but my mom had to fight for the full $750.  They said, "well we did the cocktail hour room" and my mom said, "Well neither me nor my daughter would know that because we were taking pictures and never stepped foot in there."  They ended up giving us $750, but in the grand scheme of a $55,000 wedding, it was shameful.  I only used them because of the allowance from Spinelli's.  They should be ashamed of themselves.  When I get my pictures on disk, I'm going to send the church pics to them so they can see the only decoration I had (the 25 foot aisle runner) and how terrible it all looks, compared to the beautiful reception room. 

    Besides that, they had my mother in a screaming fit of tears 10 minutes before the wedding because she couldn't get a hold of anyone to find out where they were.  And they never even called after.  They sent me an email the next day saying sorry about the "honest mistake."  And kept referring to in in quotes as an "honest mistake."   My poor mother was calling every florist in town less than 10 minutes before the wedding because she was devastated that I wouldn't have a white runner to walk on.  Unfortunately, everyone was closed. 
  • edited December 2011
    Oh, and they sent the email to ME and when my mom spoke with them they said, "Well we sent you an email" and my mom was all, "you sent it to my daughter who is on her honeymoon right now.  Do you really think she's checking her email????" 
  • edited December 2011
    That's awful.  I would make sure to post reviews on wedding wire so this doesn't happen to other brides.  I'm glad you got your money back, but it's awful that they didn't immediately respond with a full refund, considering what happened. 
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  • edited December 2011
    I've never used wedding wire.  I'll have to check it out, though.  I put reviews on Yelp, Citysearch, and a few other places that popped up when I searched "Evan's Flowers Reviews." 

    It's just really unfathomable to me to think that not only did she leave the flower shop without my phone number and without knowing which church she was going to, but she didn't even think something wasn't right when NO ONE was at that church.  She said it was 10 past 5:00 when the priest finally came out to say there was no wedding there.  She didn't realize the groomsmen and wedding coordinators weren't there.  And when she finally realized, rather than call Spinelli's to get my number, she just went home and called it a day.  And I didn't get an email until the following day.  Disgraceful. 
  • edited December 2011
    Glad you were able to get your money but that don't take away the emotional feeling of knowing you couldn't have your day the way you wanted with the church decorated. It is a good thing you decided to have another florist for your reception...I don't even want to imagine that scene. I agree with  Galaxy too let other brides know..I am going to make sure my vendors  have my cell, my FI's Cell, my parents just so there is no confusion!!!
  • edited December 2011
    They HAD all of my information.  They just failed to bring it with them.  Fools.  Simple as that.  Fools, with horrible service.

    Anywho...... I just wrote my review on weddingwire, too.  AND I made sure to tell every single person (all 200 of them) at my reception that Evan's Flowers in Peabody didn't show up to my church.  Spread the word so no one else has to deal with this.
  • edited December 2011
    I actually just spoke with the lasy the day before the wedding and emailed with her 2 days before and she confirmed everything with me!  I told the owner I think she should be fired for complete and utter unprofessionalism.  Obviously that prolly won't happen. 
  • abilifymeabilifyme member
    100 Comments
    edited December 2011

    This is one reason I am always weary of those package deals, where stuff is included with a bunch of other things.  Just be glad you didnt use them for ALL of your flowers as most other girls probably would have done.

    I am shocked that they had the nerve to hassle you over giving the money back.

    Did you happen to bring this situation up to whoever runs/owns the venue?  They should not have unreliable companies on their preferred vendors list.  Speaking of which, I am totally against those.  I don't think hotels and function halls care who is on the list, or at least they are not particularly selective - I bet it all boils down to who is willing to pay the most to have their name listed.

    I am very sorry about your situation.  At least everything else turned out beautifully.

    "If I were your wedding, I'd be sleeping with one eye open... " - Bride Wars
  • jkeprosjkepros member
    Ninth Anniversary 1000 Comments
    edited December 2011

    Geez, that sucks.  What an unfortunate thing to happen on your wedding day!  I'm glad to hear you eventually got your money back, although it stinks you had to fight for it.  Hopefully some other brides will see this as a tale of caution when picking their vendors.  It's good you had another vendor though for the rest of your flowers.

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  • noodle_oonoodle_oo member
    1000 Comments
    edited December 2011
    Wow, that is *awful*!!!  Seriously, the girl went home?  Not realizing that there was a wedding going on SOMEWHERE that needed those flowers?  That is shameful.  So sorry this happened to you.
  • edited December 2011
    Funny, since I met them at the DYC Bridal show and liked them....and they keep sending me emails and stuff.  Glad I decided to go with someone else!
  • edited December 2011
    I am really sorry this happened to you. I know it sucks when you don't have things go as planned on your big day.

    However, I am giving you the side eye for "needing" a white runner and for throwing around how expensive your wedding was.
  • edited December 2011

    I'm so sorry this happened to you. A friend of mine used Evan's for her wedding in the fall of 2007. She recommended that I check them out, so I did.

    I met with Teri back in May and definitely didn't get the warm and fuzzies from her. The next day I met with another florist and ended up going with Lyndsey Loring Floral Design. Evan's said they would send me a formal quote via email (they quoted me in person) as well.  Fast forward 10 months later to last week, when to my surprise I open my email and see something from Teri at Evan's with a quote. The email started with "Sorry for the delay in sending this quote. But, we're really excited to have the opportunity to work with you on your wedding day". Um, what?!?!? Who sends a quote 10 months later....and BTW this "formal quote" was 1k less than what they originally quoted me.

    Definitely beware!

  • edited December 2011
    Yes, I did speak with the venue about removing Evans from their list, but I really doubt they'll do it.  I just really want to warn other people about them, and now I have and I hope no one else uses them.

    As for "needing" the white runner, I obviously didn't, because I still got married and had a fantastic wedding, but when it's 10 minutes before your ceremony and you find out you have no flowers or white runner, and your mom is screaming herself hoarse at your venue about where the florist is and her face is a puffy mess of tears, at that moment, you really think you did need that runner.  It was very important to my mom and she was very upset I didn't have it.  She just wanted me to feel like a princess.  I still felt like that, though, it's just that my pictures are plain and my mom's face is still red in the church pics because she was so upset right before the ceremony. 

    As for throwing around the expense of my wedding...... let's be honest..... 200 person weddings are expensive.  My point was that in the grand scheme of things, to save $750 on a fairly pricy wedding, my church wasn't what I was expecting.  Unfortunately, hindsight is 20/20, as they say.  Again, I just want to warn people to steer clear of these folks.  Bad business practices!

    clbartnicki...........you got your quote 10 months later!!!!!!!!!!!!????????  OMG!  See, I should have been qued in when I met with Teri and she had all of these grand ideas that sounded so nice and when she gave me my "qoute" it was simply a price, and didn't include a breakdown of anything, didn't include any descriptions of flowers or centerpieces I wanted.  Nothing.  So I called and asked where the real breakdown was and I had to go in again to meet with the owner to get the breakdown.  You should review these fools, too.  Anyone can get one bad review, but miltiple ones make a statement.
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