I understand you probably get a lot of emails but please don't overlook this one. Celebrity China has ruined my life and my future with my hubby. The reason for this is there expensive cookware. Before April 6th, 2013 we received numerous calls stating that we had won 2 free toasting flutes. When I had called someone back they had told me that if I listened to a 90 minute presentation I would receive my free toasting flutes at the end of the presentation. On April 6th, 2013 My fiancée had attended a presentation and never received our free toasting flutes.
On April 6th, 2013. My fiancée and I had purchased a set of Celebrity China including: flat ware, cookware and an 8 piece knife set for a price of $2184.73. My fiancée and I were very unsure about making such a large purchase and did no research on this third party company before making a final decision. The salesman Rik Plumb had sold us this purchase at the Sterling Inn in Sterling Heights, Michigan. Rik was extremely high pressuring and would not let us leave without making a purchase. We received the cookware, knife set, and flat ware on April 29th 2013. We had used one pan out of the six pans that we had received. The salesman had told us that the pans were nonstick and everything we cooked on them for the one meal we cooked stuck to the pan. On April 30th 2013, my fiancée had lost his job making us unable to pay for the cookware set. I had made a phone call to Celebrity China in Lenexa Kansas. I had discussed my concerns with Doug. Who had told me that he was unable to return the un used pans and I was forced to pay for them. When I had talked to Doug there was minute pause between our conversations making me believe that I was talking to a computer and Doug does not even exist. Rik Plumb is another one that does not exist. After I had the conversation was Doug I was infuriated and decided to send the pans back. They were sent out and returned on (date). My fiancée did some research and the phone number and name given were fake. I filed a complaint with the Better Business Bureau , Federal Trade Commission, Attorney General, and the Cosumer Agency of Michigan. Something needs to be done about this. This company is a fraud and is high pressuring. I have done a lot of research on this company and I did not find any good reviews on them. I hope that with all of this negative feedback from this company you think twice for letting them attend Bridal Shows. Please let every bride you know about this company. They are nothing but a scam and innocent young bride and grooms should be aware of them.
Thanks for your time,