Knottie Tech Help

Seating Chart issue

Hi,

I have been using the seating chart application through theknot.com and I am using 8ft. long tables without seats on the end. Every time I open my seating chart, the program automatically sets the tables at 6 fts with seats on the end. I check the box, on every single table, that there will not be end seating, and every time I leave the program I save it, exactly how I want it, and when I come back to it, it automatically readjusts to 3 on each side, 2 on the ends and I have to almost start from scratch. Any suggestions or should I just use a different, non theknot.com template?

Thanks!

Re: Seating Chart issue

  • I would suggest not using TK's tools. They are very glitchy and some brides have lost all of their information, including guest lists.
  • Please email feedback@theknot.com or call Customer Service Mon-Thurs 6am-7pm PST and Fri 6am - 6pm PST at 877-335-5252.
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