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Pennsylvania-Pittsburgh

Engagement Pictures Taking Forever

My Fiance and I had our engagement pictures done in the early part of October. When we were finished with our session we asked our photographer how long it would be until the pictures were ready because we are trying to get our save the dates out before Thanksgiving.  They told us the pictures would be ready in 2 weeks max.  It has now been 3 weeks since our session and nothing from the photographers (plus there is still one couple ahead of us to be posted to the blog). 

I get the impression that ever since our photographers started to get more business they care less about their customer service.  I don't want to be a pain and start harassing them about the status of our pictures, but they were fully aware of the time frame that we were hoping to have these pictures back in, and told us it could be done.

We've already contracted with them for the wedding as well so there's not much we can do at this point as far as trying to find another photographer.  I just want to know if I'm have ridiculous expectations or if I should start asking where our pictures are???

Re: Engagement Pictures Taking Forever

  • Same thing happen to me, but I think more of it was because I did not hear the photographer correctly and I was getting anxious. I would just e-mal the photographer and asking in a polite way when they might be done.  Also if your photographer has a website and displays when they are busy on a calendar aka when they have weddings or other events they photograph that might be able to help. I know when we got ours I needed to come to the realization that they had weddings and other e-pic sessions. But also know tthat a wedding is a little more important than e-pics. (Well that is my stance) and I would want them to focus on weddings more then e-pics when it comes to my day. Just keep calm and know they also have lives outside of being a photographer esp. if they do this on the side. Hopefully that helps!
    Wedding Countdown Ticker
  • I actually would call the photographer rather than email, because things can be misunderstood via email.  You aren't a pain- they gave you a timeline, didn't follow through, so now you are checking about a revised timeline.  don't hesitate to make sure you are getting what you ordered - you paid them!

    If this person is not as responsive as you are hoping, or flakes on you again, my advice would be find. another. photographer. I have friends who never got their wedding photos or who got them back and were disappointed.  It can really color how you look back on the day forever.  It's part of why I made photography a budget priority, and I would suggest dropping any photog who isn't responsive and reliable!

    good luck.
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