Misshart00 - Why is she banned?

MuppetOverlord

Please advise.


http://forums.theknot.com/profile/21940952/misshart00

MobKaz

Good question. It says she was last active less than 15 minutes ago. She commented on several posts less than a few hours ago. There is nothing in those posts that comes even close to an offense worthy of banning. However, Misshart did post on a lengthy thread regarding "civil weddings" /PPD in which the originally rational poster morphed into an entitled princess in quick time. I sure hope this isn't another case of secret/covert/fictitious PM's. And the yet again coincidental timing of a Friday-no-response-until-Monday glitch is really getting old.

ShesSoCold

annathy03

I am SO confused. Clarity: by TKs actions here. MissHart00 was great.

RebeccaB88

Seriously. I've never seen MissHart do anything to warrant bannation.  She is straightforward, but not mean. I, too, would like an explanation.  Secret mods?

Viczaesar

This is fucked up.

MobKaz

It must be housekeeping/cleaning weekend again. Hold on tight!  

AprilH81

THIS. MUST. STOP.

 

PERIOD.

MobKaz

On August 9, @KnotJackie said.....

"1) I mentioned this somewhere previously, but, members will continue to receive warnings that will add up to bans moving forward. The situation last week was a very unique situation, as outlined, so please - understand that "normal" procedures will be followed."

So is "unique" the new normal now?

MuppetOverlord

I have a feeling it's a mistake.

When we were mods, another mod got banned by a different mod as a total accident. It wasn't that hard to do....but we'll see I guess.

MobKaz

Well, perhaps if the mods weren't hidden under cloaks, we could just ask them.  Those secret identities are working really well.

MairePoppy

MuppetOverlord said:

I have a feeling it's a mistake.

When we were mods, another mod got banned by a different mod as a total accident. It wasn't that hard to do....but we'll see I guess.

Do the secret mods have the ability to ban community members?

@KnotPorscha

staar987

This is really messed up. Guess the "normal procedure" is to ban people for no reason and with  no warning.

astimmel

staar987 said:

This is really messed up. Guess the "normal procedure" is to ban people for no reason and with  no warning.

The KGs live in a world we'll never understand.

MobKaz

alisonmarie658 said:

Secret mods, come out, come out where ever you are... 

@knotporscha @knotjackie -- what the hell?

IF secret mods have actually been appointed/anointed, they are doing just as half assed a job as the KG's.  mrsmanella11 is having a field day this weekend spamming boards with oh so clever alternative titles.  Between the shady scheisse, the gag-o-rama of trolls/newbs, and the spamming, this place will self destruct soon enough.  

+misslisa

There is absolutely NO justification for it to take this long for an answer.

None.

Mods, delete my account. I want nothing to do with this bullshit website any longer.

MuppetOverlord

+misslisa said:

There is absolutely NO justification for it to take this long for an answer.

None.

Mods, delete my account. I want nothing to do with this bullshit website any longer.

Well, they don't work on the weekend so I believe that explains the time passage with no answer.

+misslisa

MuppetOverlord said:

+misslisa said:

There is absolutely NO justification for it to take this long for an answer.

None.

Mods, delete my account. I want nothing to do with this bullshit website any longer.

Well, they don't work on the weekend so I believe that explains the time passage with no answer.

Then shame on The Knot for being so abysmally stupid that they believe they can operate a high-traffic website and forum with "customer service" available only during business hours.

The amount of stupid being exposed by these recent situations is pretty staggering.

Simply Fated

This is super ridiculous. I don't expect them to work 7 days a week or be on call 24/7...
But at least have someone available a few hours a day on the weekends. It's just plain common sense. They're trying to run a business that's open to the public 7 days a week, then you need to have people working for that business 7 days a week.

Can you imagine if 7/11 decided to just not have workers on Saturdays and Sundays? Like, for real?

MuppetOverlord

The forums do not generate income for TK. They are an added bonus.

So, no, I don't expect them to have someone available on the weekend. It's hard to compare an online forum to a 24 hour a day convenience store. I don't really get that.

It did work just fine when there were mods on the boards already during the off hours, but we know that's gone... so let's just let them have a moment to respond. Hopefully that moment is soon.

AprilH81

MuppetOverlord said:

The forums do not generate income for TK. They are an added bonus.

So, no, I don't expect them to have someone available on the weekend. It's hard to compare an online forum to a 24 hour a day convenience store. I don't really get that.

It did work just fine when there were mods on the boards already during the off hours, but we know that's gone... so let's just let them have a moment to respond. Hopefully that moment is soon.

The boards generate page views which help generate ad revenue in most cases so I would think the boards do bring in a good chunk of change, but I could be wrong.

MuppetOverlord

AprilH81 said:

MuppetOverlord said:

The forums do not generate income for TK. They are an added bonus.

So, no, I don't expect them to have someone available on the weekend. It's hard to compare an online forum to a 24 hour a day convenience store. I don't really get that.

It did work just fine when there were mods on the boards already during the off hours, but we know that's gone... so let's just let them have a moment to respond. Hopefully that moment is soon.

The boards generate page views which help generate ad revenue in most cases so I would think the boards do bring in a good chunk of change, but I could be wrong.

That is incorrect. That is not how TK generates revenue. They've discussed it a number of times on here. It has nothing to do with traffic or views anymore.

[Deleted User]

Thank you for pointing this out. She should have full access now.

Her account was mistakenly included in an IP ban for a spammer.

misshart00

KnotPorscha said:

Thank you for pointing this out. She should have full access now.

Her account was mistakenly included in an IP ban for a spammer.

For some reason, I think you're lying.  What spammer was banned?  A Mary Kay spammer popped up about the same time I was banned and she was around all weekend.  Why was there someone in the office to ban me, but not to fix the mistake right away?  @KnotPorscha you're not making much sense.

We're the secret mods behind this, or was it someone in your office?  Since I was locked out for an entire weekend because you couldn't bother to get something right, I think I deserve some answers.  You're more than welcome to let me know in a PM.

Maggie0829

Welcome back @misshart00 !

MuppetOverlord

Huzzah!! (for your return)

[Deleted User]

Hi @misshart00 I apologize for the long wait. Our system showed your account logged in on an IP that was added to our ban list over 2 months ago. It was an automatic ban from our system.

We do not have any moderators on the boards right now. We're still working on our new reporting system.

misshart00

Hi @misshart00 I apologize for the long wait. Our system showed your account logged in on an IP that was added to our ban list over 2 months ago. It was an automatic ban from our system.

We do not have any moderators on the boards right now. We're still working on our new reporting system.

Can't get out of the box.

So, if it was just an autoban from 2 months ago, how did my IP get on the list?  I wasn't a spammer then.  I had no AEs that were banned or spamming.  Where did my IP address come from?  Was it just another glitch in your system?

 

Edit: And now I'm just curious, it takes your system two months to autoban a spammer?

[Deleted User]

I'm not sure why your account showed up logged in on the banned IP last Friday, that is something I will have to check on...

The IP was added to our list 2 months ago and automatically bans any account that uses it moving forward.

MuppetOverlord

Weird that she's been able to use her account for the last 2 months.

KeptInStitches

Huzzah, @misshart00! So glad to see you back!

Oh, and @knotporscha, if what you're saying is true, seems like a good-ish reason to reconsider IP bans.