So reading through the forum posts it seems like experiences with David's Bridal vary greatly from one location to another. I'm curious if one David's Bridal is better than another for the Phoenix area. Either the Scottsdale or Paradise Valley locations would be easiest for me to get to, but I'm not opposed to traveling a bit for good service.
Also, does anyone have any tips or tricks for navigating an initial visit there? This will be my first time trying on dresses and I'm nervous.
TIA!
Re: David's Bridal Experiences
I did end up buying my reception dress there for a really good price, and was very happy with it all around.
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I went to Arrowhead for my second dress since it's closer to my house. I should have known better since I had gone in a few months before for bridesmaid dresses and had an awful time.
The woman was so pushy that it was unreal. I made it clear that I didn't want to buy the dress that day but would be making a follow up appointment with some of my bridesmaids. I wanted to make sure she got the commission since she helped me out so I was trying to figure out when she was scheduled and when I could come in. She was, once again, rude and told didn't want to tell me when she was working next!
When I came in for the appt, she didn't even help me. In fact, she never even acknowledged I was there and helped someone else. I grabbed the dress and some others by myself and found my own fitting room. I thought it was insane that they don't "do" walkins but there wasn't a bride fitting room available. The kicker was that I found a bunch of dresses I had wanted to try on that she said had been discontinued and weren't in the store. They were on the sale rack. That's why she didn't want to show them to me. When I went to pay for the dress, they asked who had helped and I said no one. It's petty but I was pissed.
Oh! One of my friends that was with me bought her dress at Arrowhead about a year and a half before. She was pressured into buying it because they said it was being discontinued. We found it on the rack that day....
I disliked that the associate that helped us find my dress kept calling me once a month for the next 6 months trying to set up a bridesmaids dress shopping appointment, even though I told her we couldn't look for those dresses until this summer since one of my bridesmaids is 14 and could grow (which she did).
When I went to pick up my dress, they asked if I wanted to try it on. I said yes and they showed me to a room, but then I had to wait 15 minutes after I was in the dress for someone to finally come and zip it.
The selection at David's Bridal is good and the prices are great, but the staff isn't always the greatest, which dampens the experience a bit.
I made a second appointment for a weeknight and it was much less busy. I found my dress and they let me wear it around the store for a bit (I wanted to make sure it would be comfortable) and try on different accessories with it to get an idea of what I wanted.
I also had a good experience at the new Scottsdale location shopping for BM dresses. It was for a friends wedding and we had about 10 girls go with us. It was the middle of the day on a Friday so we basically had the store to ourselves and they were very helpful. It's also a much nicer location as far as the decor goes because it used to be a Priscilla of Boston, but it's also a lot smaller, so they don't have as much in stock.
I got my wedding dress, flower girl dress, and my rehearsal dress there at different times. Each time I worked with Eliana (spelling). She's great to say the least! If you have to go to Arrowhead, ask for her!