i want to give a general warning to every maine bride about black tie catering! At first i had rave reviews about this company when i choose them because they understood my vision of what i wanted on my wedding day in regards to food and such. i was working with a wonderful lady paula about a year ago and she was very quick at responding and answering all my questions and stuff...but then after i gave them $1250 for my deposit to secure the day i never heard back from her until after servel emails and phone calls from meshe told me she was leaving the company in a week and would get everything all set before she left...well never heard from her again and was assigned another lady amy collins, it took me 3 weeks of calling everyday and being promised she would call back untill i threatened to find another vendor and file a police report of fraud. of course she called me minutes later and reassured me i wouldnt have any other problems. finally we set a tasting up about 5 months ago and she was great untill after i gave them other $3000 dollars. i had basicly no contact since then, doesnt answer emails, then when she does she she says she will get back to me and never does....i am 25 days away and have the worst feeling things are going to turn out horrible since ive been trying again to talk to amy to change guest counts and give final rsvps to get my final total so i can actually pay them though im not sure if i do they will show up! lol
sorry girls i know ive started to rant but i want you girls to understand where i am with black tie catering and im stressing huge and dont want anyone else to have to deal with this, im not saying dont use them but be weary. i feel i have fallen through the cracks here with them. i mean im spending a huge amount of money with them and deserve more customer service, atleast a response would be nice. my total with them is $12,800 for 46 guest, 8 being kids. btw ive been really laid back other then being upset for being ignored. this is the biggest part of my wedding and nothing is going according!