Hello fellow knotties, I just got back from my 3 hour ordeal with Sue Gordon Bridal in Ft. Lauderdale. I read in a previous post today while at lunch at work about Sue Gordon possibly closing. I am writing this partly to vent but most importantly to warn any bride that does not have her dress already ordered to NEVER buy anything from Sue Gordon bridal. I apologize in advance for this long story. Back in May, I feel in love with a Romona Keveza dress and Sue Gordon gave the best price for the dress. Pam (the lady who helped me) was extremely nice and great to work with. The deposit ended up being $1,000 dollars ( a bit less than half of the total cost since that was all the savings I had at the time). I gave them a deposit and like any bride I wanted to lose some weight before I ordered the dress so I asked them to please hold off a few months before actually ordering. Then, I read the post today and decide to leave work (in Kendall) and drive the hour long drive to Ft. Lauderdale only to find that yes, Sue Gordon's son took charge of the business and is selling it as soon as possible and then going out of business for sure. When I first got there I wanted to know what the situation was and he explained to me the above. Then I asked for my deposit back then because they will not be able to order me the dress and receive it before they went out of business. The dress takes 4 months to come back from the designer and they are going out of business in a matter of weeks. After an hour of battling, he still would not refund me my money. I told him that I understood there was a no refund policy if I were to cancel the order but THEY we canceling the order by going out of business NOT ME. I finally was able to compromise on buying SOMETHING in the store and he would refund me the rest. They have nothing new or even worth buying in terms of shoes (he only has a few styles), a couple of crimpled veils and horrible gaudy jewelry. When I picked out a flower girl dress for the sake of taking something which was $300 he REFUSED to give me the rest as a refund as he had promised. He said I would have to come back at the end of the year. He insulted my intelligence by even thinking I would wait until then after he was already going to close up shop in a few weeks. My called my FI in tears because I was losing my money and he spoke to him on the phone and still no budge. I hadn't signed the sales slip for the flower girl dress so I was about to just give up after 2 hours of fighting and just go home having lost a full $1,000. Then he wanted to FORCE me to sign the sales slip. He took the pen and put it in my hand and was FORCING me to scribble my signature. I got so upset and red that I started to cry hysterically out of pure frustration. I did not know what else to do. At that moment, another bride walked in to check out the dresses and sees me crying and he finally said he would give me only HALF of my deposit if I just leave and if I promised to not tell the girl that walked in what had happened to me. I took the refund, made sure it was processed and as I was walking out of the store told the girl to leave while she was ahead and go elsewhere since the guy was a CROOK and a THIEF. Bottom line: DO NOT BUY FROM SUE GORDON (unless you already paid and have your dress there to pick up) The son of the owner is a THIEF!!!! [IMG]
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