We just got a call. They have not even started the ceremony yet. It was to start 2 HOURS AGO.
I would have been pissed to have sat for 2 hours (really more, because I'm always 15 minutes early) and still no wedding.
What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests. Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated.