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Pennsylvania-Pittsburgh
Wedding Dress
I don't know what to do. We went to this little bridal shop in Zelioenple, Pa back in August 2010. I found my dress there. She made us pay the whole $1000 up front. Which we didnt know that isnt normal. The owner told us the dress should be here in about 10 days. Well 10 days go by and we havent herd anything so we started calling the store and going up there. I would leave messages on her answering machine and so on I got NO RESPONSE from her. So on September 19th I ran into her at a bride show. She came up and told me she just got confirmation that my dress will be in that Tuesday. So I called her that Tuesday and NO ANSWER!! She finially called me back that Saturday she said she go food poisening from food. We went up there a week later that to get my dress. When we go there she didnt open my box with the dress in, we opened the box it is THE WRONG DRESS!!!!!!!!!! OMG!! I'm pissed. So she supposely called the designer and they said they sent the wrong dress. So she told me to call her back in about a week, I called and called, no answer. So my mom went up Oct 16th and she was there at the store she told my mom she got food posiening again and told my mom thats the reason why she wasnt in the store at all last week. My mom asked her if my dress was there and she said no because she had all her deliveries stopped and she told my mom she will call monday morning. So Monday came no response she finially emailed me the UPS tracking number and I tracked it and it's saying the number is invalid. so i called and called her to let her no I left messages and emails no RESPONSE!! I don't know what to do!!!!!!!!!!!!!!!!!!!!
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Re: Wedding Dress
I really hope it works out for you! Please keep us updated!
The only item I will not compromise on...my bouquet of all purple tulips wrapped in a swatch from my Mom's wedding dress.
I would go to the store and talk with her again in person. Voice your concerns to her and have her check the tracking number she gave you - as PP mentioned, perhaps it was typed wrong? Overall, I wouldn't panic - the store is obviously still there (which could have been a major problem if the shop had closed) so you can always go and fight this with her in person. Also, you did recieve the first 'wrong' dress so it is feasable to think that you will, in fact, recieve the right dress in time.
As Ash said, 10 days is awfully quick to order and recieve a wedding gown - give it a bit more time then deal with this woman face to face if the dress does not come in.
Miss | Mrs | Blog
I agree with G, this is fishy. I got my dress as David's Bridal, and as pp said, it was quicker than ordering at other shops. But it still took at least a month to come in. 10 days for a designer gown doesn't seem right, as well as the fact that she happened to have food poisoning twice, so close together. Does no one else work in the shop that would be there to answer phones, take deliveries, etc.? Hopefully her sickness and wrong tracking # were just honest mistakes... I agree with Barbie- I'd wait another month tops, then ask for my money back (assuming you have proof of payment). GL!
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