This thread is prompted by FI, who works for the cable company. He's got lots of silly customer stories and today, someone called, asking for the company to replace his monitor because it stopped working while the company was doing work in the neighborhood. People call them all the time to complain they don't have internet because they don't have power from a storm....as if it has anything to do with the cable company.
My best ones are from working at supermarkets. I had a lady who demanded I bag her order very lightly because she can't carry anything heavy. So I put one item per bag. I learned this because the last time she came through, I made the mistake of putting her Immodium in with a can of vegetables and she flipped. She picked up the bag in the seat and yelled at me. I said well, the only way I could make this giant jug of wine that you bought (the only thing in the bag) is to drain it for you. i can also have someone put it in your car if you like.
In a paper bag, I put cans on the bottom, and a box of crackers and some softer things above the layer of cans. That's how you're supposed to do it. The woman started freaking out and screaming 2 inches from my face. She said, "Do you know what happens when you put crackers with cans???? You get crumbs!!!!" She was seriously pissed. I wanted to ask her how she was carrying her groceries.
My family owns a bridal shop. My mom always suggests that people order the size that they are at when they order their dress because people always say they are losing weight and most of the time either don't lose it, or gain and then need alterations. Because this is so common, their policy is to put the suggested size on the receipt and to have the bride initial that they are declining to order the suggested size. A few weeks ago, they had a woman threaten to sue them because he dress (ordered 3 sizes too small) didn't fit her.
So there's some examples. Whatcha got to share?