First off I will give a disclaimer: this will probably come off as whining. Sorry, but I need to vent and whine while asking for advice.
I have been with my company for nearly 3 years, and have worked my way up to managing a house. I work for a company that manages group homes, and my particular house has 4 male ex-sex offenders. Very high levels of stress with very little reward. In this field there is always a staff shortage because of the less-than-ideal working situations.
I manage this house with a very little staff base and we MUST have 24-hour awake staff. Recently, I lost two staff (one cut his hours and another, well, he got let go because his background check turned up some crap.). Because of this I have been covering random-ass shifts and have resorted to pleading with other houses to lend me staff. No one has stepped up to help us out because of the difficult clientele I have.
This upcoming Saturday I thought I had gotten someone to cover my open shift, and they called me earlier tonight to say that they are needed at their full-time job. I said fine, but also knew that I have NO ONE to cover. I can't do it because I have a dress fitting and other plans. Other than me, there is no one to take this shift. I told my boss (who previously said she has plans) that I can't and won't work the shift. Mind you, my scheduled days off are Friday and Saturday. She got attitude with me and asked why. Well.. I'm working the Wednesday and Thursday overnights- meaning that I lose one day off (Friday) in order to sleep. Sunday I am working a double (14 hours) alone because no one can cover the afternoon shift. I cannot give up my day off because I will lose my sanity.
FI is oot this weekend on a boys weekend. My dogs will spend 16 hours in the kennel on Sunday (hopefully my mom can drop over to let them out). I feel extremely taken advantage of at work and on top of it I feel guilty about refusing to work Saturday. Am I in the wrong?? I feel that her temper-tantrum was implying that her plans are somehow more important than my plans/days off.
End whining sesh.
Am I out of line?