Hi everyone,
So my invitations arrived today from David's Bridal but I wasn't home so the UPS personnel left a note on the door. UPS is requesting a fee of $147 for my package. My question is, has anyone in Canada ordered from David's Bridal before and had to pay this ridiculous fee? I'm extremely upset right now because we waited for David's Bridal to have their sale and got the invitations on sale for $460, but now that savings is totally gone because of this "brokage" fee.
I'm not sure what to do, because the shipping was free from David's Bridal and I thought maybe I would pay a small tax, but $147 is one third the price of my invitations.
Your advice would helps, thanks
Re: David's Bridal Invitations UPS brokage fee
There were brokerage fees on my invitations from Kleinfeld too. However, UPS sent me an invoice stating that Kleinfeld picked up the tab for the brokerage fees. I believe it is quite common to have brokerage fees on pricier shipped items from the US, but I don't know how they calculate the amount or determine who has to pay.
No. When you checkout, you will be provided with a guaranteed order total in your preferred currency and can place your order with certainty. The order total presented will be the exact amount that you will be billed. There will never be any additional surprise costs billed upon delivery or due as C.O.D. charges.
"- Custom Clearance charges, GST, Duties and Taxes are not included in the fees above and are the responsibility of the customer. Check or money order is required upon delivery for the taxes and fees."
My fiancé argued that the brokerage was not any of the above charges and was a charge set up by UPS.
My fiance called another brokerage company and they said since the package already crossed the border we can no longer declare it ourselves, it must be done before it crosses the border.
We picked up our invites and paid the fee since we don't know if/when David's Bridal would be having another 30% off everything sale again rather than risk it. In the end, the $200 savings was off set by the exchange rate and the brokerage fee.
This will be some good information for anyone in the future who is considering ordering invites online from the US or David's Bridal. What baffles us is that the David's Bridal stores in the GTA have all the samples yet they tell you to order them online.