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Re: Updated TOS Rumors

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    Jells gave me a warning for a TOS violation on April 27, 2015 based on a report a newbie made.






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
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    redoryxredoryx member
    First Anniversary First Answer First Comment 5 Love Its
    lyndausvi said:
    Jells gave me a warning for a TOS violation on April 27, 2015 based on a report a newbie made.
    Okay, thanks. It feels weird saying that's good to know since it sucks when people get warnings, but that's good to know. 
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    lyndausvilyndausvi mod
    First Anniversary First Answer 5 Love Its Name Dropper
    edited May 2015
    redoryx said:
    lyndausvi said:
    Jells gave me a warning for a TOS violation on April 27, 2015 based on a report a newbie made.
    Okay, thanks. It feels weird saying that's good to know since it sucks when people get warnings, but that's good to know. 
    Not a lot of reports are on mods, but when they happened they are taking seriously.    

    FYI - All mods/admins have access to all reported posts.  

     Even though in my case,  the reported post was on my then-own board, there was no way for me hide or delete the complaint.     Also when you flag a post it takes a snap shot of the complaint right then.  So I would not have been able to go back and delete or edit my reply claiming I really didn't say what they said I did.  Not that I would do such a thing anyway.  Just letting you know there are safe guards.

    I understand the uproar for clarification, but honestly we do not warn people as often as you think.  One person's banning does not mean it starts a mass banning.    I can't even remember the last non-vendor to be banned (beside what happened over the weekend).

     And  just because you do not know of a warning, doesn't mean it did happen.  Some people are just more vocal over warnings then others.        






    What differentiates an average host and a great host is anticipating unexpressed needs and wants of their guests.  Just because the want/need is not expressed, doesn't mean it wouldn't be appreciated. 
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    edited May 2015
    emmaaa said:

    I have a few points I wanted to make. I want to try to make this as clear as possible but forgive me if it get ramble-y.


    1. Some mods discussed posting a polar gif in certain situations. Basically, in some "eye-roll" worthy threads or replies or in the same instances puppy gifs and kitten gifs would be posted. Again, these posts were in response to situations, not any specific individual as some people like to believe.

    2. Like others have stated, mods are human. We are members. Most of us have been part of this community for a while now and have developed personal opinions and relationships with other posters, as have many regs here. When we were asked to be mods, we were told that we could still participate as usual but also had a board we each moderated to watch for TOS violations. Each and every person we warn or ban is seen and reviewed by the KGs so that our personal biases don't get in the way.

    3. In case you don't remember, Chit Chat was taken over by the KGs to be modded because the heavy activity and influx of warnings is a lot for someone who is not getting paid and volunteering their time (btw, we were told we needed to logged on at least 3 hours per week, that's all).

    4. Ashley's banning was handled solely by KnotHolly and KnotRiley since that was their board they were modding. Since it was their board, we are not required to answer any TOS questions (especially since we didn't handle the warnings and bannings last weekend).


    Except that puppy and kitten gifs are meant to de-escalate a thread that's going off the rails. . .

    I don't think any actual reason was given for why CC was de-modded, other than Beethery quit and Lynda was getting transfered. No one ever said the KGs were taking over policing CC because it was getting too nasty. . .but some suspected as much since the same basic thing happened on TB.

    Thanks for the confirmation.

    "Love is the one thing we're capable of perceiving that transcends time and space."


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    emmaaa said:



    I don't think I asked you to, not sure about others, but honestly? This is not helping.



    I said "we" as in the mods. Someone above posted that they wished mods would answer more questions and be more transparent. I also didn't tag you in the post so I'm not sure why you assumed I thought you asked? Nope.

    Honestly, I don't care if you think it was helpful or not.




    Okkkkaaaaaaaaaaaaay, no need to get such an attitude. You wanted to mod, the admins are leaving you in the dirt to catch their flack (which is what should really make you upset), and you're going to act this way?

    I honestly think you're getting way more heated about this than you should be. Maybe you should walk away and cool off for a bit. Not insulting, it really sounds like you're getting super-upset about this. We often tell newbies that being in a discussion forum mean anyone can respond, remember?


    I'm not "heated" at all. I gave a very clear response to some questions and assertions many people had throughout the thread. You responded to me with an attitude and I responded back, with an attitude. I think it is really funny that out of everything that has been posted on this thread, my post is what seems to have an attitude and being over-upset. That is comical.

    I totally get people can reply to anything they want to, as can I. Nothing new.

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    You're reading a tone I'm not using. We've also discussed that.
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    MagicInk said:

    I for one think it's real shitty that @KnotRiley started this thread but her and @KnotHolly peaced the fuck out and let the mods fight their battle for them.

    That is fucking shitty ass shit. And we know they won't be back.

    Seconded.
    Daisypath Wedding tickers
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    I really wish that admins and mods were allowed to refute things that people say that are either outright lies or twisted versions of the truth. 

    But we can't, bc admins and mods are not allowed to say Knottie#s was warned bc she said this... 
    Or Knottie#s was warned for trolling another user for following her around from thread to thread to harass her about the same thing which is not relevant to the discussion...
    Or here are screen shots showing the 5 warnings before Knottie#s was banned...

    We can't do that, it is calling people out. And it's nobody's business if you get a warning. 

    This is a loop hole that is causing a large part of the problem we have here. People are claiming they have or will be warned, when no warning was issued. People claim the rules weren't followed, when they were. People are claiming the rules are enforced equally, they are. We can't post the proof and should not be expected to do so as it is a private matter. There are always two sides to every story. Despite what people claim to know for a fact, no one here is omniscient.

    Someone used an example of questioning things at their work. Similar to your job, you are free to ask questions, but like your boss, TK is not required to answer all of your questions. Your boss is not obligated to show you the personnel files of your co-workers (warnings issued) or allow you to sit in on meeting that she doesn't want you to attend (discussion about whether or not a report is valid and should result in a warning or banning). Your options are to stay or quit your job, you can't stomp your foot and expect to be ushered into the HR file room. IMHO, TK is giving you the answers it can or is willing to give - you can stay or leave.

    We're not curing cancer or vying for a noble peace prize here - it's a wedding website.
    :kiss: ~xoxo~ :kiss:

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    Just so y'all know, KnotRiley and knotholly aren't logged into the forums 24/7. They're paid employees who work a regular schedule. So they likely won't be back until tomorrow.
    *********************************************************************************

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    edited May 2015


    Someone used an example of questioning things at their work. Similar to your job, you are free to ask questions, but like your boss, TK is not required to answer all of your questions. Your boss is not obligated to show you the personnel files of your co-workers (warnings issued) or allow you to sit in on meeting that she doesn't want you to attend (discussion about whether or not a report is valid and should result in a warning or banning). Your options are to stay or quit your job, you can't stomp your foot and expect to be ushered into the HR file room. IMHO, TK is giving you the answers it can or is willing to give - you can stay or leave.

    We're not curing cancer or vying for a noble peace prize here - it's a wedding website.
    We're asking for clarification on the rules and parameters we have to follow in order to participate here, not to see the mods' secret files on users. I'm not asking for any more information than "why is this okay and this is not". I don't know about anybody else, but I've never been warned or banned on any message board I've ever been on, and I don't intend to start now. So I'd like to know what is and isn't acceptable. If we don't know what we can get warned/banned for, it's hypothetically possible to get 5 warnings/banned without meaning to.
    I can appreciate that. At the same time, I'm not sure what parameters you are looking for. Personally, when I read the TOS it seems pretty clear. Perhaps that's bc I err on a more restrictive stance for my personal posts, and a more liberal stance when moderating others posts.

    I can see a clear difference between the statements "fuck that" and "fuck off" or "fuck you." I can tell the difference between "that's a stupid idea" and "you are stupid."

    Rarely is someone warned and they argue that they should not be. For example - As Addie told everyone, she was warned, she understands why she was warned, but she stands by what she said. She knows she made a personal attack after the poster attacked her and her sister (FWIW, I would have gladly taken a warning to defend myself and my sister). She knew when she posted it that it was a violation.

    I can only think of three occasions when someone was warned (two of them were the same person) for a personal attack violation that they tried to justify that what they did should not be an offense. Of course, there may be others who appealed their warnings that I am unaware of. I did not warn them, but had I been asked by the user I could have offered a clear explanation as to why they were warned and how it violated TOS - they weren't even iffy to me.

    Almost all the violations given that are met with  - "I didn't know that was a violation" - are spam or vendor related. A bride posts about her etsy account or links to her blog. We actually spend time looking at their post history to decide if they are a spammer or bride who just didn't realize she can't promote her cupcake business. We take the time to reach out to these users and give them a warning and explain how the forums work and the rules they need to adhere to if they want to stay. We removed all TOS violations from their posts and try to keep the boards spam free.

    I feel like as adults we all can look at the TOS and have a pretty solid understanding of what it means. I think we all know that telling someone to "go fuck yourself" whether in text, image or gif is a TOS violation.

    Do you want a comprehensive list? I think we all know that's not possible.
    Do you have any examples or things in particular?
    I'm not sure how late I can stay up (big day at work tomorrow) but I'm willing to offer my opinion and try to move forward.

    ETA - Going to bed. Busy day tomorrow. Didn't want to appear to ignore anyone if they replied later.
    :kiss: ~xoxo~ :kiss:

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    redoryxredoryx member
    First Anniversary First Answer First Comment 5 Love Its

    Someone used an example of questioning things at their work. Similar to your job, you are free to ask questions, but like your boss, TK is not required to answer all of your questions. Your boss is not obligated to show you the personnel files of your co-workers (warnings issued) or allow you to sit in on meeting that she doesn't want you to attend (discussion about whether or not a report is valid and should result in a warning or banning). Your options are to stay or quit your job, you can't stomp your foot and expect to be ushered into the HR file room. IMHO, TK is giving you the answers it can or is willing to give - you can stay or leave.

    We're not curing cancer or vying for a noble peace prize here - it's a wedding website.
    We're asking for clarification on the rules and parameters we have to follow in order to participate here, not to see the mods' secret files on users. I'm not asking for any more information than "why is this okay and this is not". I don't know about anybody else, but I've never been warned or banned on any message board I've ever been on, and I don't intend to start now. So I'd like to know what is and isn't acceptable. If we don't know what we can get warned/banned for, it's hypothetically possible to get 5 warnings/banned without meaning to.
    This. There are ways to do this without breaking privacy

    And no, we're not curing cancer or vying for a Nobel Peace Prize. Which is why it's ridiculous that the mods are acting like clarification of the TOS is akin to asking for state secrets. 
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    FiancBFiancB member
    First Anniversary First Comment 5 Love Its Name Dropper


    Do you want a comprehensive list? I think we all know that's not possible.
    Do you have any examples or things in particular?
    I'm not sure how late I can stay up (big day at work tomorrow) but I'm willing to offer my opinion and try to move forward.

    ETA - Going to bed. Busy day tomorrow. Didn't want to appear to ignore anyone if they replied later.
    Yeah I'll play. I'd still like some answers as to why one very similar GIF is okay but another is not. Similarly, profanity is okay but profane videos don't seem to be, same goes for photos. Also wouldn't mind hearing more about this polar bear GIF inside joke if it's so innocent. Finally, would like to know what is considered to be a reasonable amount of time between warning and banning.

    I get a list isn't very realistic because of context and such but these are pretty good examples if I do say so myself where both context and content are pretty comparable. I also get that these are mainly questions for KGs but I think mods can answer the polar bear thing. 
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    lyndausvi said:
    redoryx said:
    lyndausvi said:
    Jells gave me a warning for a TOS violation on April 27, 2015 based on a report a newbie made.
    Okay, thanks. It feels weird saying that's good to know since it sucks when people get warnings, but that's good to know. 
    Not a lot of reports are on mods, but when they happened they are taking seriously.    

    FYI - All mods/admins have access to all reported posts.  

     Even though in my case,  the reported post was on my then-own board, there was no way for me hide or delete the complaint.     Also when you flag a post it takes a snap shot of the complaint right then.  So I would not have been able to go back and delete or edit my reply claiming I really didn't say what they said I did.  Not that I would do such a thing anyway.  Just letting you know there are safe guards.

    I understand the uproar for clarification, but honestly we do not warn people as often as you think.  One person's banning does not mean it starts a mass banning.    I can't even remember the last non-vendor to be banned (beside what happened over the weekend).

     And  just because you do not know of a warning, doesn't mean it did happen.  Some people are just more vocal over warnings then others.        

    Here's the deal, though. I was over on The Bump when all that shit went down. People were being banned left and right. Even people who stuck around and tried to be "nice"--actually they were perfectly nice--were banned months later. It was on going and it completely decimated the community. I held out for a long time, but eventually just stopped posting because I did't recognize anyone posting, the boards were moving at a snails pace with no new content for hours at a time, and those who were posting were drive bys whose posts were riddled with misspellings and grammar atrocities so bad that you couldn't understand what they were asking in order to give them advice.

    Why shouldn't we expect the same kind of mass bannings over here? People are just trying to clarify what is a bannable offense, and given what went down on TB, that seems totally resonable to me.
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    Why does anyone ever think asking for clarification or discussion on this will work? Because it's worked so well for us in the past? HahaHaha! A former reg was even once on the phone with an admin, smoke got blown as per usual, nothing changed except Stage and Linger were banned, which we were promised would not be happening. We had days where all the regs just deliberately disappeared to stop traffic on the boards. Nobody cared. So I place no faith in them clarifying anything or giving a shit what we think or want. Every time it comes up, we just spin our wheels.
    What did you think would happen if you walked up to a group of internet strangers and told them to get shoehorned by their lady doc?~StageManager14
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    redoryxredoryx member
    First Anniversary First Answer First Comment 5 Love Its
    FiancB said:
    scribe95 said:
    I would be happy to see some wording for TOS that people think would be more clear. It's a very difficult balance to write a policy. You can't anticipate every thing. So if anyone has precise language suggestions that would be great. Perhaps if our users participate in writing the policy and taking it to TK then they will feel they have more ownership in the site. 
    This should pretty much cover it in a very honest and transparent way, at least as it stands

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    But seriously, I get that not everything can be anticipated. As photokitty said, the TOS should ultimately come down to common sense. Don't be shitty to other people for no reason, k? But the issue here is that one day from one user things are acceptable, then they aren't, then they are. 

    For example, not too long ago I posted a GIF of the kid from superbad drawing some masterfully rendered penises. Oodles of dicks. That was okay. Apparently, posting a pic of a dessert that looks phallic is not. Profanity is okay, but posting a video of a Louis CK video that has lots of profanity (but overall a pretty damn positive message if you ask me) is not. Middle finger GIFs are okay in one thread but not another, even when context is the same. 

    This. This is the real crux of the issue that I feel like perhaps the mods aren't understanding because they keep saying they are consistent in how they administer warnings but that is clearly not the case. I know we all want to believe we're fair and objective but obviously that's not the case. Some personal bias is happening here, whether intentional or unintentional. But either way, please don't stand there saying "No, no, we are always fair and consistent" when history shows that's not correct and then get defensive when we ask for clarification on what is or is not okay because we honestly don't know. 
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    scribe95 said:
    It's always important to be more consistent and I appreciate some of the examples people are giving. 
    I think some of this is coming because we have different mods on different boards, and it's hard to be exactly the same. I know I once gave a warning that was reversed, which was cool. Sometimes more info comes to light or someone makes a good argument.
    Also, some things are reported and some are not. It's very difficult to be on top of every post in every thread. We are human. 
    This. Any warnings a mod gives are seen by a KG. If they feel it should not have been a warning, then it will be reversed. 

    Mods can only warn and ban people on their assigned board. Most of the warnings are very self explanatory, name-calling or vendors. If there is an instance that a mod is unsure of, they usually consult with a KG.

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    edited May 2015
    scribe95 said:
    I would be happy to see some wording for TOS that people think would be more clear. It's a very difficult balance to write a policy. You can't anticipate every thing. So if anyone has precise language suggestions that would be great. Perhaps if our users participate in writing the policy and taking it to TK then they will feel they have more ownership in the site. 
    I'd do that. We could all figure out what questions and suggestions we have and brainstorm how we could make solutions and what wouldn't work. But it would be on admin to implement it. Correct me if I'm wrong, but you mods were asked to look over the current TOS and had suggestions, and nothing really changed?

    But if we could open this discussion and help, I'd volunteer. I know nothing we could come up with would be perfect, but I'm willing to try.
    And thank you for even putting this out there.
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    Hi everyone,

    We just wanted you to know we're not trying to ignore this thread. There's a lot of questions that have been asked so we're working on a response to everything right now. 

    Thanks for your patience! 
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     Three polar bear gifs were posted in a thread that was being hijacked bc the OP referred to herself as fat. Apparently, a person can't use an adjective to describe themselves if someone else thinks it is an insult. Think about, the OP was being shamed for using a term she doesn't find shameful to describe herself.
    *Lord give me streghth I'm gonna attempt to clip the quote boxes, this might fail*

    Actually OP never called herself a "fatgirl". Kmbay84 was the OP. Julieanne912 called herself a "fatgirl guest". Kmbay84 never referred to herself as a fatgirl. Mikenberger, Julieanne912, and hellohkb all used the term. None of them were the OP.

    Link to the thread for reference (still not clear if this is or is not a violation of TOS?) http://forums.theknot.com/discussion/1058396/cupcakes/p1

    Also I did not bother to tag anyone when I used to usernames cause I didn't want them to feel like they had to come over here and defend themselves. Just saying that in case there was an question about the lack of tagging.
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    FiancBFiancB member
    First Anniversary First Comment 5 Love Its Name Dropper
    edited May 2015
    Oh hey, now I have a warning for posting a screenshot showing my previous warning. Because apparently that's the same as a screenshot of a PM, even though I was very careful not to show any actual PMs, just the headline that said I'd been warned and the reason why, and the TOS says not to share PMs or personal information but nothing about notifications.

    PERFECT example of the TOS being clear as mud.  I don't really see how that's any different from me saying that I got a warning for something specific, which has shown to be considered acceptable so far. All I did was show proof, since there were references to "people" "claiming" to get warnings that didn't happen. I even blacked out the conversation that ensued to be on the safe side, since I was only interested in showing that I had a warning, not who has been sending me PMs or that any conversation came of it.

    ETA: the whole reason we don't share PMs is so that we don't call people out on stuff that is meant to be kept private. I am calling myself out for me getting a warning for me using a racial slur. Unless we're still saying that the TOS is a person who has the sad feels.

    And @photokitty, thank you for your answer. Hopefully you can see how people would perceive it as maybe being malicious. It did look like maybe mods got together and said, haha, wouldn't it be funny if next time ashley does something annoying if we just invade with polar bears? Puppies probably would've gone over better, or just explaining that now you're all about polar bears, but I can accept that.

    I don't think anyone is really surprised that ashley got banned.  Her last few posts were inflammatory for sure. But it is pretty difficult to not get mad when you get warnings for what seem to be bullshit reasons. And for the hundredth time, other people made similar posts with no repercussions.
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    justsiejustsie member
    First Anniversary First Answer First Comment 5 Love Its
    Wasn't Ashley's first warning because she changed her signature and a mod got offended thinking it was aimed at her? The current responses are trying to make it sound like it started because Ashley just started randomly spamming middle fingers, but wasn't that the reason? I'm just reading all this agreeing with the regs- clear as mud.....
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