I'm STILL being logged out every 2 seconds. I have been trying to post for 5 days and every time I sign back in and then click on ANY thread, I'm automatically signed out. Then I sign in again and we're back to square one. I'm so frustrated by your site. I don't understand why it's so difficult to use?
Re: Why is The Knot so freaking difficult to use?
A secondary issue I often have is that when logged in, I will draft a response and attempt to post it. It will not submit. However, I will open The Knot on a new tab, while maintaining the original tab. Once the second tab opens, I return to my original tab and only then will it post. I have zero ideas as to why or how that is necessary.
But I found you don't actually have to log in every time. Usually when I open up theknot.com, I am logged in under my profile. Then I click community, then the board I want. Usually it's when I click on the specific board or post that I get logged out, but if I click on it again (sometimes I have to do it more than once), it will re-load with me logged in. Still a PITA, but faster than logging in every time, which as you know doesn't last.
I'm sorry you're still experiencing these issues. I am bugging tech about this on a daily basis, but so far it has not been resolved. I'll continue to send them your complaints- if you feel so inclined you can also email our customer support at help@theknot.com (they'll send those complaints directly to our tech team). But please know I'm trying to do everything I can to resolve this.
I'm going to head over to weddingwire again and see if it's better there.
I'm sorry you're having trouble! I just sent you a PM.
Thanks!