We booked Troy and his wife Maricela Meza from Unique Catering and Pacific NW Events through Portland Perks to DJ our wedding reception this summer. This is the WORST vendor I have ever dealt with. If you ever see this couple, run. In the beginning, they seemed nice but after the contract was signed, things changed. They suddenly became unavailable. They did not show up to scheduled meetings or ended up cancelling at the last minute. Voicemails and emails went unanswered. At this point we became very frustrated- what was going on? The day before our reception we received an email from their assistant Oscar who stated that he lost our paperwork and playlist. (We filled the paperwork and playlist out six months in advance and gave it to Troy in person). Oscar wanted us totally redo everything. I was extremely angry- not only did I still have many tasks to complete before the reception, but now this vendor proved to be unorganized as well. We contacted Troy and Maricela all day with no luck. I finally received an email response later on that night from Troy reassuring me that his assistant made a mistake and everything was okay. The next day… he never showed up to our wedding reception! Again, no one could be reached at this company and our calls, emails and texts went unanswered. My family ended up pulling together to DJ the event. When Portland Perks was informed of what transpired; they were horrified. They went above and beyond in their response and I was very impressed with their level of customer service. Not only did they refund our money, but they also banned Pacific NW Events from their website. Today I learned this:
I was shocked to learn the news; especially that Troy has a criminal background. I am glad that this guy is now behind bars where he will not scam or hurt anyone else again.
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