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Wedding Photography and Videography Forum
Photographer will not return our calls/emails with 1 month to go!!!
For the past month, I have been trying to get in touch with our photographer to ask about a quote for an additional hour for our package. After a couple weeks of no response (I've called, sent emails, and submitted emails through her website), I've received absolutely no response (not even an "I'm busy, I'll talk to you later", nothing!!!
The remainder of our balance is due at the end of this week with one month until our wedding and no word from her. My fiancé and I are very concerned and are trying to decide when we need to give up on her a book a different photographer (if we're lucky enough to find one so late in the game)?
I've had our photographer booked since spring of 2009 and May 2009 is when she last contacted me. She was recommended by a friend who's wedding she did and last spring she was offering a special discounted package (due to the recession being in full-swing by that point) so we jumped at the opportunity. I've tried googling her name to see if there is any news, bad or good, about her but all I can find is business directories. I worry that A). Something has happend to her and no one has the sense to tell her customers or
She regrets giving us a cheap package and found someone who'll pay more for that day...
When do we give up on her and start asking around? What do we do if she finally catches up with us after we book another photographer?
The remainder of our balance is due at the end of this week with one month until our wedding and no word from her. My fiancé and I are very concerned and are trying to decide when we need to give up on her a book a different photographer (if we're lucky enough to find one so late in the game)?
I've had our photographer booked since spring of 2009 and May 2009 is when she last contacted me. She was recommended by a friend who's wedding she did and last spring she was offering a special discounted package (due to the recession being in full-swing by that point) so we jumped at the opportunity. I've tried googling her name to see if there is any news, bad or good, about her but all I can find is business directories. I worry that A). Something has happend to her and no one has the sense to tell her customers or
She regrets giving us a cheap package and found someone who'll pay more for that day...When do we give up on her and start asking around? What do we do if she finally catches up with us after we book another photographer?
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Re: Photographer will not return our calls/emails with 1 month to go!!!
That way you'll see if they are ignoring you or if they give you a reason for all that lack of communication that is happening.
But something in me tells me you better start looking for a backup plan and maybe a way to get your deposit back from those bozos.
If it ends up that I cancel on her, I lose my deposit like anyone one would when canceling a vendor (unless you have a nice vendor). But if I can't get ahold of her I probably wouldn't be able to get my deposit back either and I don't really have the time or funds to take legal action.
Thank you again for your idea!
if you're in a crunch, try elementphotographyma.com - affordable and reliable!! good luck!!
that's just poor business etiquette to not respond! do you have a phone # to call her??
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Thank you for all your tips/suggestions, much appreciated!