So, the PSA thread on Wedding Party got deleted. And I have discovered that I cannot start a new discussion on Knottie Help on mobile, which is beyond annoying.
So I'm gonna ask it here: What. Happened? A user was banned, then unbanned, then re-banned. And all of it was done with NO commentary from you. Just *poof* gone. Along with all her posts, some of which were helpful.
We deserve an answer. If a user was flagrantly abusing the system, we deserve to know that, and for her to be held out as an example of what NOT to do.
You need to work on your transparency. And you need to be pro-active, not re-active. You need to have someone (like, you know, mods) who can shut down out of control threads, who can call out users, who can ban vendors. I understand it's KP's job to do all of that. I think we can all agree that unless we bring it to her attention, she doesn't get those things done. She's one person and there's too much going on on the boards for her to monitor them all efficiently.
We are supposed to be your target audience. We are your users. We deserve answers. And do NOT tell me 'we're looking into it' -- every single reg knows that's KG code for 'we're not going to do anything about it, but we hope that by telling you this, you'll be placated and let it go.'
I'm gonna go with 'not my circus, not my monkeys.'