We've fallen on hard times. Please send cheesecakes.

beethery · December 2014

Somebody took this to heart, apparently.

Cookie Pusher · December 2014

My grandparents used to own a takeout restaurant, and I'd help out there occasionally. One day, someone came in and ordered a quart of shrimp with lobster sauce. The cook made the order, packed it up, and the customer was on their way. They came back like 2 hours later complaining there were not enough shrimp. Of course, there were no shrimp in the container they brought back, just like half a cup of the sauce. Um, what? No, you don't get a refund.

On the other hand, I used to work for a very large department store. A customer came in trying to return an obviously used pair of men's underwear (stained, discolored, and with holes around the waistband). The associate refused to accept the return, the department manager refused to accept the return, the divisional manager refused to accept the return, and the store manager refused to accept the return. The customer contacted the corporate office and we had to take the return because the customer had a store charge card and the managers were all reprimanded. That should have been my first clue the company was run by a bunch of morons.

sophhabobopha · December 2014

I've worked in food for six years, ugh. I work at a burrito place (like Chipotle), and people drive me crazy.

photokitty · December 2014

TLDR - how much for you to ship me a magic cheesecake??? I have a case an 8 pack of Philly cream cheese waiting to turn into a cheesecake...DH hasn't done it and keeps telling me they are easy to make. I don't want to hear that, I just want to eat that.

If people write in asking for your cheesecake during difficult times I feel like I need to be eating one asap!! Are that at all Whole Foods? Can I go spend my whole paycheck and walk out with at least half of one??? :-9

theartistformerlyknownas · December 2014

Speaking of shrimp...

I used to work at a grocery store, and one day when I was working the service counter some guy came in wanting to return a bag of frozen shrimp. He hands me the receipt, which is dirty and has clearly been run over by a car. And a bag of jumbo shrimp (which cost like $16) that was still rock-hard frozen solid with frost on it. Said he had bought the shrimp earlier, got home, realized he already had shrimp in the freezer, and wanted to return these. Mmmmkay sure. But what we lacked in security cameras we made up for in managers whose answer was always "just give it to them" so I had to give him 16 bucks for this bag of shrimp he had clearly just stolen.

beethery · December 2014

sophhabobopha said:

I've worked in food for six years, ugh. I work at a burrito place (like Chipotle), and people drive me crazy.

I go to the Chipotle in the next town over every couple weeks. Sometimes when I go there, they are working on getting ____ to the line. Sometimes it's steak, sometimes cheese, whatever. I never, EVER mind. It never bothers me. If anything, I like it, because it means brand new cheese or steak is being put out.

They have given me free burritos and drinks for waiting before, and I always feel bad about it. Waiting patiently, without complaining, like a normal person doesn't mean I deserve a reward. I try to thank them as profusely as possible and tip them with as much as I've got.

I don't understand anyone who thinks treating food service employees of any type is a good idea.

sophhabobopha · December 2014

beethery said:

sophhabobopha said:

I've worked in food for six years, ugh. I work at a burrito place (like Chipotle), and people drive me crazy.

I go to the Chipotle in the next town over every couple weeks. Sometimes when I go there, they are working on getting ____ to the line. Sometimes it's steak, sometimes cheese, whatever. I never, EVER mind. It never bothers me. If anything, I like it, because it means brand new cheese or steak is being put out.

They have given me free burritos and drinks for waiting before, and I always feel bad about it. Waiting patiently, without complaining, like a normal person doesn't mean I deserve a reward. I try to thank them as profusely as possible and tip them with as much as I've got.

I don't understand anyone who thinks treating food service employees of any type is a good idea.

God bless you. I've gotten screamed at for not having any guac. Like I personally did it just to fuck with you.

climbingsingle · December 2014

photokitty said:

TLDR - how much for you to ship me a magic cheesecake??? I have a case an 8 pack of Philly cream cheese waiting to turn into a cheesecake...DH hasn't done it and keeps telling me they are easy to make. I don't want to hear that, I just want to eat that.

If people write in asking for your cheesecake during difficult times I feel like I need to be eating one asap!! Are that at all Whole Foods? Can I go spend my whole paycheck and walk out with at least half of one??? :-9

Where do you live? We're in most Whole Foods throughout the country. I mean, they are pretty damn good if you ask me.

One time we had a guy call in to complain about the ingredients of the cream cheese. We use Philly cream cheese. My assistant was like, "Uh. Call Kraft?"

photokitty · December 2014

ClimbingBrideNY said:

photokitty said:

TLDR - how much for you to ship me a magic cheesecake??? I have a case an 8 pack of Philly cream cheese waiting to turn into a cheesecake...DH hasn't done it and keeps telling me they are easy to make. I don't want to hear that, I just want to eat that.

If people write in asking for your cheesecake during difficult times I feel like I need to be eating one asap!! Are that at all Whole Foods? Can I go spend my whole paycheck and walk out with at least half of one??? :-9

Where do you live? We're in most Whole Foods throughout the country. I mean, they are pretty damn good if you ask me.

One time we had a guy call in to complain about the ingredients of the cream cheese. We use Philly cream cheese. My assistant was like, "Uh. Call Kraft?"

if you trust me, I promise not to cyber stalk you, PM what brand and the variety I should buy - regular, chocolate, marble - I want to best one you've got!!!

beethery · December 2014

sophhabobopha said:

beethery said:

sophhabobopha said:

I've worked in food for six years, ugh. I work at a burrito place (like Chipotle), and people drive me crazy.

I go to the Chipotle in the next town over every couple weeks. Sometimes when I go there, they are working on getting ____ to the line. Sometimes it's steak, sometimes cheese, whatever. I never, EVER mind. It never bothers me. If anything, I like it, because it means brand new cheese or steak is being put out.

They have given me free burritos and drinks for waiting before, and I always feel bad about it. Waiting patiently, without complaining, like a normal person doesn't mean I deserve a reward. I try to thank them as profusely as possible and tip them with as much as I've got.

I don't understand anyone who thinks treating food service employees of any type is a good idea.

God bless you. I've gotten screamed at for not having any guac. Like I personally did it just to fuck with you.

People are FUCKED. I will never ever ever understand this attitude. It's a burrito. Chill the FUCK OUT.

novella1186 · December 2014

beethery said:

sophhabobopha said:

beethery said:

sophhabobopha said:

I've worked in food for six years, ugh. I work at a burrito place (like Chipotle), and people drive me crazy.

I go to the Chipotle in the next town over every couple weeks. Sometimes when I go there, they are working on getting ____ to the line. Sometimes it's steak, sometimes cheese, whatever. I never, EVER mind. It never bothers me. If anything, I like it, because it means brand new cheese or steak is being put out.

They have given me free burritos and drinks for waiting before, and I always feel bad about it. Waiting patiently, without complaining, like a normal person doesn't mean I deserve a reward. I try to thank them as profusely as possible and tip them with as much as I've got.

I don't understand anyone who thinks treating food service employees of any type is a good idea.

God bless you. I've gotten screamed at for not having any guac. Like I personally did it just to fuck with you.

People are FUCKED. I will never ever ever understand this attitude. It's a burrito. Chill the FUCK OUT.

Yep. I've waitressed at a few different restaurants in college and right after I graduated. I will never do it again. People seriously treat servers like total shit, like we are their slaves and -- if they happen to have had a bad day-- we're also there just to be their punching bag. It's fucked up. I have SO MUCH RESPECT for people who work in the food industry and I am so very kind to my server. Even if they mess something up, we're all human, we all mess up, and no one deserves to be made to feel like shit for it.

beethery · December 2014

novella1186 said:

beethery said:

sophhabobopha said:

beethery said:

sophhabobopha said:

I've worked in food for six years, ugh. I work at a burrito place (like Chipotle), and people drive me crazy.

I go to the Chipotle in the next town over every couple weeks. Sometimes when I go there, they are working on getting ____ to the line. Sometimes it's steak, sometimes cheese, whatever. I never, EVER mind. It never bothers me. If anything, I like it, because it means brand new cheese or steak is being put out.

They have given me free burritos and drinks for waiting before, and I always feel bad about it. Waiting patiently, without complaining, like a normal person doesn't mean I deserve a reward. I try to thank them as profusely as possible and tip them with as much as I've got.

I don't understand anyone who thinks treating food service employees of any type is a good idea.

God bless you. I've gotten screamed at for not having any guac. Like I personally did it just to fuck with you.

People are FUCKED. I will never ever ever understand this attitude. It's a burrito. Chill the FUCK OUT.

Yep. I've waitressed at a few different restaurants in college and right after I graduated. I will never do it again. People seriously treat servers like total shit, like we are their slaves and -- if they happen to have had a bad day-- we're also there just to be their punching bag. It's fucked up. I have SO MUCH RESPECT for people who work in the food industry and I am so very kind to my server. Even if they mess something up, we're all human, we all mess up, and no one deserves to be made to feel like shit for it.

Crazy lady is probably going to come back and go off the rails because of where this conversation is going.

It is indicative of the kind of person you are by how you treat the people who make and serve your food.

theartistformerlyknownas · December 2014

beethery said:
People are FUCKED. I will never ever ever understand this attitude. It's a burrito. Chill the FUCK OUT.

Hey. Burritos are SERIOUS BUSINESS.

beethery · December 2014

lolo883 said:

beethery said:
People are FUCKED. I will never ever ever understand this attitude. It's a burrito. Chill the FUCK OUT.

Hey. Burritos are SERIOUS BUSINESS.

Which is why we wait on their holy descent from the hands of the burrito maker like the patient, pious receivers of the burrito's grace.

I'm hungry, can you tell?

KatieinBkln · December 2014

Goddamn it now I want a burrito.

mrsdee15 · December 2014

This is a true Chipotle story: My usual Chipotle is in the middle of a business-oriented area, and it gets really crowded. Everyone who works there is very nice. This one time I went in to get a burrito, and a woman was ordering three burritos, exact same ingredients, in front of me. Every time the burrito creator would add an ingredient she asked for, she would yell (and I mean yell) "Wait, that's too much! You won't be able to roll the burrito!" When the burritos were complete and the burrito creator began rolling them, she screeched "SEE, THEY'RE TOO FULL, I'VE BEEN TELLING YOU THIS! YOU DIDN'T LISTEN" and demanded that they start them all over. They did, too. Their patience is strong. She paid and walked out while mumbling to herself about burrito fullness the entire time.

I have a huge respect for people in customer service industries where this sort of thing must happen all the time.

Chipmunk415 · December 2014

I feel I've earned a cheesecake, thank you. Or a cookie. Really, anything sugary and fattening will do...

My reasons...

1) Awesome colleague informed me in front of other colleagues that Psycho bitch coworker would be out on sick leave all month. PB coworker has routinely tried to make my life a living hell. I did not break out in song and dance, did not smile, or give any indication that I was mentally throwing myself a party.

2) I've got super big pain in the ass project nearly complete for boss lady. Literally, I need to copy about 4 documents on the copier, and this thing is ready to go. She'll be pleased.

3) I've got a take home final to write tonight and tomorrow. It's due Sunday at 6 pm, but I have to drive to city 5.5 hours away Sunday afternoon due to work stuff Monday morning. Then drive back.

4) DH and I are having leftover tacos tonight. DH is also making five alarm chili to cook overnight for tomorrow. DH fails to warn me he took off the damn little plastic thingy on the tapatio that prevents it from dumping on your tacos in order to put some in the chili (Note: he has an industrial sized bottle that he's supposed to use, but no, he uses my table top bottle). I ate the tapatio smothered taco. We don't waste food here, damnit. I need about a gallon of ice cream to put out the fire in my mouth.

Wine? Cookies? Cheesecake, pretty please?

novella1186 · December 2014

Dear ClimbingBrideNY,

I ran out of Stoli so I had to switch to Kettle One. Now holding the glass is making my hand very cold. Also both my dogs have their heads on my lap and my foot has fallen asleep. In case you can't tell, I have fallen on hard times here. Please mail me a cheesecake ASAP. This will fix everything.

climbingsingle · December 2014

novella1186 said:
Dear ClimbingBrideNY,

I ran out of Stoli so I had to switch to Kettle One. Now holding the glass is making my hand very cold. Also both my dogs have their heads on my lap and my foot has fallen asleep. In case you can't tell, I have fallen on hard times here. Please mail me a cheesecake ASAP. This will fix everything.

You poor thing! A FedEx is coming your way. Stay strong girl!

sophhabobopha · December 2014

I'm in the middle of finals. Cheesecake plz.

JennyColada · December 2014

When I worked at Nordstrom I had a woman who bought a purse six years ago (SIX YEARS! And she still had the receipt!) and used it for that period of time (she was quite open with this) who wanted to return the item because "she is no longer pleased with the quality." Well no shit. I'm not happy with how ANYTHING from six years ago held up after six years of use.

[Deleted User] · December 2014

carrie0924 said:

The whole "Customer is always right" mentality goes way too far sometimes.

I've worked in customer service as a server, restaurant manager, fast food restaurant manager, in a women's shape wear company (think Spanx) and currently in a company that specializes in non-lethal personal protection. I have had so many bizarre experiences, I could fill up books upon books. But my all time favorite was when I worked as a manager in fast food, which is the crappiest job I have ever had, far and away. Night before Thanksgiving is CRAZY in fast food, because nobody wants to cook when they are going to spend all day the next day cooking. We were so overwhelmed we were all practically in tears. 10 minute wait times in the drive thru. It was insanity. I was making sandwiches and running the fryers. At some point, the drive thru cashier told me a customer was at the window, angry.
I walk over to the window, and there is a woman standing there, yelling. I had to tell the woman that I could not talk to her with her standing at the window, for her safety. I said I would gladly help, but she had to get in her car and return to the window. She screamed that she had tried to come inside, but we had locked her out. I assured her we hadn't locked her out, that we lock the dining room for safety reasons at the same time every night and dining room hours are posted on the door. Please get back in your car and drive back to the window.
She is enraged, but does so. She tells me her sandwich was wrong. I say to her "Ma'am, I'm the manager, and I personally made your sandwich to our corporate spec. If you would like your sandwich made some other way, you will have to tell me exactly what you want, because otherwise, I am going to re-make your sandwich and it will be exactly what you already have. Because it's made to corporate spec." I told her I wasn't being difficult, I remained calm and polite the entire time, and told her I would get her whatever she wanted, she just needed to tell me what she wanted exactly. She continued to argue with me that it was wrong and she wanted it made right. I told her to tell me exactly what ingredients she wanted, and then made her a custom version of the sandwich. She yelled at me because her onion rings weren't fresh, but again, I had personally dropped those in the fryer and they were perfect. But I told her I would re-make her entire meal. She also demanded her money back. Fine. I'll re-make your entire meal AND give you your money back if you will just leave. Meanwhile, she's been sipping on her milkshake all this time, and got tired of it apparently. She asked me to throw the rest of her milkshake away for her. Well, I can't take trash in through the window. It's a health code violation. I tell her this. I swear to her I'm not making it up or trying to be difficult, that I simply cannot do it, and there's a trashcan that she can drive up to a few feet away. She tries to shove the shake through the open window, so I close the window. She then throws the shake at the window. I open the window, and calmly hand her her money. She tells me "I'm calling corporate!" I tell her "I'm calling the cops!" So as she drives away, I get her license plate number, and call the cops. They went to her house, where she was cozied up with her husband in front of the fire (the police officers told me all of this when they returned), and issued her a ticket for disturbing the peace. I'd have LOVED to see the look on her husband's face when the police show up to his middle class, suburban door and issue his innocent-looking, middle aged white soccer mom of a wife a ticket for disturbing the peace. I wonder how her side of the story went...

THIS. IS. AWESOME.

JennyColada · December 2014

Speaking of burritos: https://medium.com/@luckyshirt/dear-guy-who-just-made-my-burrito-fd08c0babb57

We've fallen on hard times. Please send cheesecakes.

Re: We've fallen on hard times. Please send cheesecakes.

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