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Wedding Woes
disappearingirl
member
MUA cancelled 29 days before the wedding
in Wedding Woes
So I booked on-site wedding hair and make up services for myself and my bridal party of 3 with a service that has great reviews on the wedding websites. The trials went great! Contract signed, deposit placed.
Today, I got an email from the owner stating that my MUA is having some personal issue, is leaving the area, has to cancel for my wedding. This is 28 days before my wedding. I am in a panic. I am still booked with this company for hair.
The owner tells me she has one possible replacement and gives me her contact info. I texted the replacement MUA today to schedule a trial, asking what her availability was. She said she would look at her schedule. I waited 4 hours, no reply. I texted again to let her know in general what times would work for me. She texted me back "ok cool!" Still waiting to book a trial.
I am wondering how long to give the MUA to schedule with me before I go back to the owner, let her know I am in a time crunch and want to schedule ASAP, and that the MUA is not scheduling with me. How long before I start looking around for other companies? My fiancé said I should book trials with other companies now and cancel them if the one with the initial company works out, but that seems really unfair to the new companies.
Any advice? I am really in a panic!
Today, I got an email from the owner stating that my MUA is having some personal issue, is leaving the area, has to cancel for my wedding. This is 28 days before my wedding. I am in a panic. I am still booked with this company for hair.
The owner tells me she has one possible replacement and gives me her contact info. I texted the replacement MUA today to schedule a trial, asking what her availability was. She said she would look at her schedule. I waited 4 hours, no reply. I texted again to let her know in general what times would work for me. She texted me back "ok cool!" Still waiting to book a trial.
I am wondering how long to give the MUA to schedule with me before I go back to the owner, let her know I am in a time crunch and want to schedule ASAP, and that the MUA is not scheduling with me. How long before I start looking around for other companies? My fiancé said I should book trials with other companies now and cancel them if the one with the initial company works out, but that seems really unfair to the new companies.
Any advice? I am really in a panic!
This discussion has been closed.
Re: MUA cancelled 29 days before the wedding
Otherwise I would give her until tomorrow. I know that your wedding is coming up, but you do have time still. I couldn't tell from your OP, but are you planning to also find a new hair place if this MUA falls through? If so, I definitely understand the added stress. However, I don't think that is necessary. If this MUA falls through, I would find another makeup artist who is willing to travel and have them meet you there. This way you can find whoever you want.
Call and leave a message give her a day or two to get back to you. If she doesn't then follow up with the company or seek out other options. I know you're in panic, but you need to give her a few days.
CMG - i have very poor skills to do my own hair and make up.
If worse comes to worse, you could get your make up done before your hair at Sephora.
This is a "Remember - funerals are planned in the span of three days in some circumstances using many of the same vendors"... No one thinks about this one..
OP - Take a breath, eat a cupcake - if I was a MUA you were contacting like that I'd find a way to be busy because it screams PITA client even though you're just freaked out because of the cancellation... Worst case scenario you call up your local Mary Kay beauty gal and hire them to do the job with a huge tip on top of the makeup. If you do your daily makeup it's not a stretch to do it on your wedding day as well, just take out the foundation a little further into the scalp/neck lines, remember to reapply lipstick, and you're golden..
Give the woman at least a day to respond, follow up with the people you contracted with. Worst case ask a friend.
OP, I would try calling her directly today. In the meantime, do you have any friends that can recommend another MUA as a backup? Ask around to everyone you know!
OP - I'm wasn't the best at doing my makeup either. But I was going to be in a wedding and couldn't afford the cost. So I bought the make up that I needed, I splurged and made sure to buy all day foundation, eye shadow, and lipstick. Then I just practiced each night to get it right. If you are worried about finding a new MUA in time, then start practicing now. I guarantee you will probably find what works for you. If you do this, know that you should have slightly darker eye shadows and eye liner. You will get washed out by a professional photographer's flash.
Now when I am in weddings, I still have my hair professionally done, but I always do my own make up.
OP, just take a deep breath you will be fine. I had to find a new hair/MUA the WEEK before my wedding and it all worked out. This is what I would do.
1. Give the MUA some time to respond, she may have any number of reasons that see can't get back to you right away. If she doesn't reply within 24-36 hours, try calling her.
2. If the MUA is not working out, look around at local salons, quite a few will provide day of makeup...you would likely have no problem booking this at 2 weeks out if you decide to go this route. I know I booked a salon for hair and makeup for 2 moms, 4 BMs and Me and they had us done in 2 hours!!!
3. Ask friends/family that are good at makeup if they have any suggestions of MUA friends (not invited to the wedding) that you could hire. Or if they wouldn't mind showing you how to do a wedding look that you could replicate yourself if need be.
4. If all else fails and your wedding is late enough in the day you can hit up your local mall and stop by a makeup counter and in exchange for making a purchase or two get your look done there.
Obviously which option you choose is up to you, but they are out there and a month out is still plenty of time to get this done. Everything will be ok, I promise!
If you go to the mac/estee lauder/ bobbi brown counter or a makeup store like sephora or ulta, many of them will come to you (increase in price) or can suggest people that will.
4 hours is nothing. This may be the #1 thing on your mind right now, but you are just one of many clients she is dealing with. If you wedding was tomorrow it might be fair to expect an immediate response, but it's not. Your wedding is almost a month away.
Give her 24-48 hours to respond. If you don't hear back in the time frame, call her. If another couple of days pass after the phone call and you still haven't gotten any response, then it is appropriate to go to the owner.